Troubleshooting
Listed in the chart below are the most common problems consumers run into with their refrigerator. Please read through this chart before calling for service. It could save you the cost of a service call.
PROBLEM
Your refrigera- tor will not operate
The lights do not work
The ice maker does not work
You hear unfa- miiiar sounds or
arattling/ jingling noise
There is water in the defrost pan
The motor seems to run too much
CHECK THE FOLLOWING
Is the power supply cord firmly plugged into a live circuit with proper voltage?
Has a household fuse or circuit breaker blown/tripped?
Is the Refrigerator Control set to the OFF position?
Is the power supply cord firmly plugged into a live circuit with proper voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
Is the freezer cold enough to make ice? It could take overnight for the freezer to reach the proper temperature.
Is the ON/OFF lever in the ON (down) position? (See page 11.)
Is the water valve turned on?
Does the water line have a cloa or leak?
Is something on top of or behind the refrigerator?
Some new sounds are normal. See “Understanding the sounds you may hear” on page 12.
This is normal on hot, muggy days. Make sure the refrigerator is level so the pan does not overflow.
Are the condenser coils dirty?
Has the door been opened often? Has a large amount of food been added at one time? The motor naturally runs longer if these things happen.
Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool.
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WITH QUESTIONS OR COMMENTS
