IfYouNeedServiceOrAssistancemmm
We suggestyou follow these steps:
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any kind.
If nothing operates:
9 Is the cooktop properly connected to gas supply? (See Installation Instructions.)
lIs the power supply cord plugged into a live circuit with the proper voltage? (See Installation Instructions.)
l Have you checked your home’s main fuses or circuit breaker box?
l Have instructions in this book been followed?
. Is the control knob set in the correct position?
l Is the flow of combustion and/or ventilation air to the unit obstructed? Do not obstruct air flow to and around unit.
l Recheck suspected defect.
If burner fails to light:
l Is the cooktop connected to electrical power?
l Have you checked your home’s main fuses or circuit breaker box?
l Are burner ports clogged? See page 8.
If burner flames are uneven:
l Are burner ports clogged? See page 8.
If burner flames lift off ports, are yellow, or are noisy when turned off:
l The air/gas mixture may be incorrect. (Call for service.)
If burner makes a popping noise when ON:
lIs the burner wet from washing? Let dry.
If surface burner control knob(s) will not turn:
lDid you push in before trying to turn?
If cooking results are not what you expected:
lIs the cooktop level?
l Does the flame size fit the cooking utensil being used?
l Are you following a tested recipe from a reliable source?
lAre the pans the size called for in the recipe?
l Do the cooking utensils have smooth, flat bottoms and fit the surface burners being used?
IO
