Whirlpool SC8900EMH manual Four steps, Before calling for assistance, If you need assistance

lf you need service or assistance, we suggest you follow these

four steps:

1. Before calling for assistance.. .

Performance problems often result from little things you can find and fix yourself without

tools

of

any

kind.

If nothing

operates:

l

Is the

cooktop

properly

connected

to

gas

and

electrical

supplies?

(See

Installation

Instructions.)

l

Have

you

checked

the

main fuse or circuit

breaker

box?

l

Is the

flow

of combustion

and/or

ventilation

air

to

the

unit

obstructed?

Do

not

obstruct

air

flow to and around the unit.

If burner fails to light:

l

Is the

unit

connected

to

electrical

power?

l

Have

you

checked

the

main

fuse

or

circuit

breaker

box?

l

Are

burner

ports

clogged?

(See

page

13.)

If burner flames are uneven:

l

Are

burner

ports

clogged?

(See

page

13 .)

If

burner

flames

lift off

ports,

are

yellow,

or

are noisy when turned off:

l

The

air/gas

mixture

may

be

incorrect.

(Call

for

service.)

If burners

make

a popping

noise

when

ON:

. Is the

burner

wet

from

washing?

Let dry.

If a control knob or knobs will not turn:

l Did you push in before trying to turn?

If

cooking

results

aren’t

what you expected:

Surface

burners

l

Is the

cooktop

level?

l Are the pans the size called for in the recipe?

l

Does

the

flame

size

fit

the

cooking

utensil

being used? [See page 6.)

Grill

l

Did

you

leave

space

between

the

food

items?

l

Was the

grill

preheated

forthe proper amount

of time?

l

Was

food

partially

frozen or very cold before

grilling?

Cooking

time will be longer.

If venting results aren’t what you expected:

l

Is the

exhaust

fan

turned

ON?

l Are

the

cooktop

surface

burners and mod-

ule

parts

clean?

They

must

be

cleaned

after

each

use.

l Are the vent filters clean and in place?

l

Is the

vent

duct

or outside

opening

blocked?

l

Is there

a

draft

in the

room

where

the

cook-

top

is installed?

l Has the meat fat been well trimmed?

2.If you need assistance*. ..

Call the Whirlpool COOL-LINE,B service as- sistance telephone number. Dial free from:

Contlnental U.S. . . . . . . . . . (800)253-1301

Michigan.. . . . . . . . . . . . . . . (800)632-2243 Alaska & Hawaii . . . . . . . . (800)253-1121

and talk with one of our trained Consultants. The Consultant can instruct you in how to ob-

tain satisfactory operation from your appli- ance or, if service is necessary, recommend a qualified service company in your area.

3.If you need service*. . .

Whirlpool		has a
nationwide		network
of franchised		TECH-
	Service
Companies.		TECH-
CARE	service	tech-
nicians	are	trained

FRANCHISED			SERVICE		) to fulfill the product
					warranty			and		pro-
vide after-warranty				service,		anywhere			in the
United	States.		To	locate	TECH-CARE				service
in your	area,		call	our COOL-LINE service					assis-
tance	telephone			number	(see		Step	2) or		look
in your	telephone			directory			Yellow		Pages
under:
APPLIANCES-HOUSEHOLD-					ELECTRICAL		APPLIANCES-
MAJOR-	SERVICE		8 REPAIR		MAJOR-		REPAIRING		8	PARTS
WHIRLPOOLAPPLIANCES				OR	IIHIRLPOOLAPPLIANCES
FRANCHISEDTECH			CARESERVICt		FRANCHISEOTECH			CAAESERVlCt
StiHl’l(‘E		(‘0 VP’1		.\IES		.SEfiI~I(‘E		(‘OWP4		.VlE
XYZSERVICECO					XYZSERVICECO
123Mapie			333 9999		123 Maple				333 9999
				OR
		WASHING		MACHINES.		DRYERS
			& IRONERS-SERVICING
		WHIRLPOOL APPLIANCES
			FRANCHISEDTECH		CARESERVICE
				Yt:HI~I(‘t.	(‘0	VP?	VIE.5
		XYZSERVICE CO				393	9999
			123 Maple

4.If you have a problem*. . .

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Robert F.Gunts, Vice President

Whirlpool Corporation

Administrative Center

2000 US-33 North

Benton Harbor, Ml 49022

-If you must call or write, please provide: model number, serial number, date of purchase, and

a complete description of the problem. This information is needed in order to better re- spond to your request for assistance.

		FSP ISa	reglstered		trademark		of Whtrlpool
		Corporation		for quality		parts	Look	for this symbol
		of quality whenever you need a replacement
FSP		part for	yout	Whirlpool		appliance		FSP
		replacement		parts	WIII fit right and			work right..
0	&	because they are made to the same exacting
		speclhcatlons		used	to	bulld	every	new
		WhIrlpool	appliance

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