Problems and Solutions (VCR)

GB

Before contacting the Samsung after-sales service, perform the following simple checks.

Problem

 

 

Explanation/Solution

No power

Check that the power plug is connected to a wall outlet.

 

Have you pressed the STANDBY/ON button?

 

 

 

 

 

 

 

 

 

 

You cannot insert a video cassette

A video cassette can only be inserted with the window

 

side up and the safety tab facing you.

 

 

 

 

 

 

 

 

 

 

The television programme was not recorded

Check the DVD-VCR aerial connections.

 

Is the DVD-VCR tuner properly set?

 

Check if the safety tab is intact on the cassette.

 

 

 

 

 

 

 

 

 

 

Timer recording was unsuccessful

Was the STANDBY/ON button pressed to activate the timer?

 

Re-check the recording start/stop time settings.

 

If there was a power failure or interruption during timer

 

recording, the recording will have been cancelled.

 

 

 

 

 

 

 

 

 

 

No playback picture or the picture

Check to see if you are using a prerecorded tape.

is distorted

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You cannot see normal broadcasts

Check the TUNER/EXTERNAL setting. It should be on

 

TUNER.

 

Check the TV/VCR aerial connections.

 

 

 

 

 

 

 

 

 

 

Noise bars or streaks on playback

Press the TRK (

 

or

 

) buttons to minimize this effect.

 

 

 

 

 

 

 

 

 

 

 

 

When the II button is pressed

A still picture may have “noise bars”, depending on the

during playback, the still picture

condition of the tape. Press the TRK (

 

or

 

) buttons during

 

 

has severe “noise bars” streaks

SLOW motion to minimize this effect.

 

 

 

 

 

 

 

 

 

 

Video Head Cleaning

If poor pictures appear on a variety of cassettes, the video

 

heads may need cleaning. This is not a common problem

 

and unless it appears, the heads should not be cleaned.

 

When cleaning the video heads, read all instructions

 

provided with the head cleaning cassette. Incorrect head

 

cleaning can permanently damage the video heads.

 

 

 

 

 

 

 

 

 

 

Troubleshooting Guide (DVD)

GB

Before requesting service (troubleshooting)

 

Problem

 

Action

Page

 

 

Ensure that the disc is installed with the label side facing up.

 

Disc does not play.

Check the region number of the DVD.

P6

This player cannot play CD-ROMs, DVD-ROMs, etc. Insert a DVD, a

 

 

 

 

 

 

VIDEO-CD or a CD.

 

 

 

 

 

 

 

5.1 channel sound is reproduced only when the following conditions

 

 

 

 

are met. :

 

5.1 channel sound is not

 

1) The DVD-VCR player is connected with the proper amplifier

P47

 

2) The disc is recorded with 5.1 channel sound.

being reproduced.

 

 

Check whether the disc being played has the “Dolby 5.1 ch” mark on

 

 

 

 

 

 

 

the outside.

 

 

 

Check if your audio system is connected and working properly.

 

 

 

 

 

 

 

 

The features or action cannot be completed at this time because:

 

The

icon appears on

 

1. The DVD’s software restricts it.

 

 

2. The DVD’s software doesn’t support the feature (e.g., angles).

P49-59

screen.

 

 

3. The feature is not available at the moment.

 

 

 

 

4. You’ve requested a title or chapter number or search time that is

 

 

 

 

out of range.

 

 

 

 

 

Playback mode differs from

Some of the functions selected in the Setup Menu may not work

P48-48

the Setup Menu selection.

 

properly if the disc is not encoded with the corresponding function.

 

 

 

 

 

 

The screen ratio cannot be

The Screen Ratio is fixed on your DVDs.

P48

changed.

 

 

 

 

 

No audio.

Make sure you have selected the correct Digital Output in the Audio

P47

 

 

 

Options Menu.

 

If when tuning in your TV to the DVD-VCR TV does not find the Screen

or the pattern when found suffers from interference, it may be due to the DVD-VCR output channel clashing with the normal TV transmissions in your area. To prevent this you will need to change the DVD-VCR output channel in the following way

1.Remove the aerial input plug from the socket marked (aerial symbol) on the rear of the DVD-VCR.

2.Carry out the instructions “Tuning Your Television for the DVD- VCR” (see page 14).

3.Carry out the instructions “Setting the DVD-VCR output Channel” (see page 23), move the channel number several channels down from the original setting. (example: from 38 to 40).

4.Replace the aerial plug into the socket marked (aerial symbol) on the rear of the DVD-VCR.

5.Re-tune your TV to the DVD-VCR again by following instructions “Tuning Your Television for the DVD-VCR” (page 14).

6.If the problem still exists repeat steps 1 to 5 moving several more channels away from the original setting.

Press power on from a cold start with no disc in the unit. Press the

❿❿and ➛➛ buttons simultaneously on the front panel for five seconds. The Select Menu Language display will appear. Select the

desired language button. Press the SETUP button on the remote

Forgot passwordcontrol to select the Parental Mode. The Parental Mode is now unlocked as indicated on the display. Press the DOWN button to select Parental. Press ENTER and the Create Password display will appear. You can now set your rating level and change your password to a new number.

 

Go to the contents and find the section of the instruction book that

If you experience other

 

contains the explanations regarding the current problem, and follow

problems.

 

the procedure once again.

 

If the problem still cannot be solved, please contact your nearest

 

 

authorized service center.

If you are unable to solve the problem after reading the above instructions, note:

The model and serial number on the rear of your DVD-VCR

The warranty information

A clear description of the problem

Then contact your nearest SAMSUNG after-sales service.

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Samsung SV-DVD3E Problems and Solutions VCR, Troubleshooting Guide DVD, Before requesting service troubleshooting

SV-DVD3E specifications

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