7. Troubleshooting
If you have trouble connecting to the Internet, try the following steps.
Step 1 Power off the Cable/DSL modem, router, and computer and wait for 5 minutes.
Step 2 Turn on the Cable/DSL modem and wait for the lights on the modem to settle down.
Step 3 Turn on the router and wait for the lights on the router to settle down. Step 4 Turn on the computer.
Step 5 Reconfigure the router as described in Section 3.
Step 6 Log in to the router and select the Status tab.
Step 7 Verify that the IP Address, Default Gateway, and at least one of the DNS fields have valid numbers assigned to them (instead of all 0’s).
If each field has a valid number assigned, the router is connected to the Internet.
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