2. If you need assistance . . .
Call Whirlpool Consumer As&stance Center telephone number. Diil free from anywhere in the U.S.:
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified sewice company in your area.
lf you prefer, write to: Mr. William Clark
Consumer Assistance Representative Whirlpool Corporation
2000
Benton Harbor, MI 49022
Please include a daytime phone number in your correspondence.
3. If you need service . . .
Whirlpool has a nationwide
anetwork of authorized
1WhirlpoolSMservice compa-
Tit@ OEswcEnies. Whirlpool service
technicians are trained to
fulfill the product warranty and provide after- warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 2) or look in your telephone directory Yellow Pages under:
4.If you need FSP replace- ment parts . . .
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool Consumer Assistance Center number in Step 2.
5.lf you are not satisfied with how the problem was solved . . .
lContact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of inde- pendent consumer experts that voices con- sumer views at the highest levels of the major appliance industry.
lContact MACAP onfy when the dealer, authorized sewicer and Whirlpool have failed to resofve your problem.
Major Appliance Consumer Action Panel 20 North Wacker Drive
Chicago, IL 60606
lMACAP will in turn inform us of your action.
27
