If you need service or assistance,
we suggest you follow these five steps:
tBefore calling for assistance...
Pertormance problems often result from little things you can find and fix without tools of any kind.
If nothlng operates:
l Is the range properly connected to gas and electrical supplies? (See “Installation Instructionsl’)
l Have you checked your home’s main fuses or circuit breaker box?
l Is the flow of combustion and/or
ventilation air to the range blocked? Do not block the air flow to and around the range.
l Is the Oven Temp control knob turned to a temperature setting or
BROIL?
If burner falls to Ilght:
l Isthe range connected to electrical powe0
l Have you checked your home’s main fuses or circuit breaker box?
l Are burner ports clogged? [See
page 17.)
If burner flames are uneven:
l Are burner ports clogged? (See page 17.1
If burner flames lift off ports, are yellow, or are noisy when turned off:
l The air/gas mixture may be incor- rect. (Call for service.]
If burner makes a popplng noise when ON:
l Is the burner wet from washing? Let dry.
If control knob(s) will not turn:
lDid you push in before trying to turn?
If soll is visible on Contlnuous- Cleaning oven finish:
l The special finish is designed to gmdually reduce oven sol1 during normal baking or roasting. It is not designed to keep your oven spot- less, only presentably clean.
l The door is cooler than the oven walls. Soil will be more visible on the door than other areas in the oven, See page 16 for how to clean.
l Sugar and starchy spills may leave stains. See page 16 for hand clean- ing tips. Use foll on lower rack to catch these spills.
If cooking results aren’t what you expected:
. Is the range level?
l Are you using pans recommended in the “CookIng Gulde”?
l If baking, have you allowed 1Yzto 2 inches
lHave you preheated the oven as the recipe calls for?
lAre the pans the size called for in the recipe?
l Are you following a tested recipe from a reliable source?
l Do the cooking utensils have smooth, flat bottoms and fit the sur- face burners?
See the Cooklng Gulde for more infor- mation on cooking problems and how to solve them.
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