Whirlpool TA07002F0 Requesting Assistance or Service, Ordering accessories, If you need service

Requesting

Assistance or

Service

Before calling for assistance or service, please check “Troubleshooting” on pages 9-10. It may save you the cost of a service call. If you still need help, follow the instructions below.

1. If you need assistance* . ..

Call the Consumer Assistance Center telephone number. Dial toll-free from anywhere in the U.S.A.:

1-800-253-l 301

and talk with one of our trained consultants. The con- sultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

If you prefer, write to:

Consumer Assistance Center c/o Correspondence Dept.

2000 North M-63

Benton Harbor, Ml 49022-2692

Please include a daytime phone number in your correspondence.

2. If you need service* .. .

We have a nationwide network of authorized service companies. Our service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate an authorized service company in your area, call our Consumer Assistance Center telephone number (see Step 1) or look in your telephone directory Yellow Pages.

3. If you need replacement parts* . ..

To locate replacement parts in your area, refer to Step 2 or call the Consumer Assistance Center number in Step 1.

4.If you are not satisfied with how the problem was solved* .. .

lContact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

lContact MACAP only when the Consumer Assistance Center and authorized service company have failed to resolve your problem. Please write to:

Major Appliance Consumer Action Program

20 North Wacker Drive

Chicago, IL 60606

lMACAP will in turn inform us of your action. l When asking for help or service:

and the purchase date. (See page 2.) This information will help us respond properly to your request.

Ordering accessories

You can order the following accessories for your air conditioner from your local authorized dealer or by calling l-800-253-1301from anywhere in the U.S.A. You will hear a recording. Follow the instructions to place an order.

Replacement air filters

A good, clean air filter is important for best cooling with least energy consumption. Your air filter should be cleaned regularly. See page 6 for cleaning instructions. We sug- gest you replace your air filter once a year.

Installation kits

A standard installation kit is included with your air condi- tioner. These special installation kits are available:

lOutside Sill Bracket Kit l Wide-Window Kit

Heavy-duty cover

If you decide to leave your air conditioner installed during the winter, a heavy-duty cover will help protect your air conditioner and reduce drafts. The cover protects against cold drafts through the unit’s air passages and protects the cabinet from snow, rain, sleet, rust, and dust.

For a heavy-duty cover, sized to fit your air conditioner, order part # 484069.

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