TROUBLESHOOTING

First try the solutions suggested here and possibly avoid the cost of a service call...

Dryer Operation

Dryer Results

Dryer will not run

Has a household fuse blown, or has a circuit breaker tripped?

There may be 2 household fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Is the correct power supply available?

Check with a qualified electrician to make sure you have the correct power supply.

Was a regular fuse used? Use a time-delay fuse.

Is the dryer door firmly closed?

Was the Start button firmly pressed?

No heat

Has a household fuse blown, or has a circuit breaker tripped?

Electric dryers use 2 household fuses or circuit breakers. The drum may be turning, but you may not have heat. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Unusual sounds

Has the dryer had a period of non-use?

If the dryer hasn’t been used for a while, there may be a thumping sound during the first few minutes of operation.

Is a coin, button, or paper clip caught between the drum and front or rear of the dryer?

Check the front and rear edges of the drum for small objects. Clean out pockets before laundering.

Are the four legs installed, and is the dryer level front to back and side to side?

The dryer may vibrate if not properly installed. See the Installation Instructions.

Is the clothing knotted or balled up?

When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer.

Timer does not noticeably advance

Is the dryer set to Timed or Air Dry?

The timer moves slowly and continuously for the time setting.

Is the dryer set to Automatic Drying?

The timer moves only when the clothing is mostly dry. See “How Automatic Drying Works” in “Dryer Use.”

Clothes are not drying satisfactorily, drying times are too long, or load is too hot

Is the lint screen clogged with lint?

Lint screen should be cleaned before each load.

WARNING

Fire Hazard

Use a heavy metal vent.

Do not use a plastic vent.

Do not use a metal foil vent.

Failure to follow these instructions can result in death or fire.

Is the exhaust vent or outside exhaust hood clogged with lint, restricting air movement?

Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions.

Are fabric softener sheets blocking the grille?

Use only one fabric softener sheet, and use it only once.

Is the exhaust vent the correct length?

Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. See the Installation Instructions.

Is the exhaust vent diameter the correct size? Use 4" (10.2 cm) diameter vent material.

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Whirlpool W10110521 manual Troubleshooting, Dryer Operation