14
Ifyouhaveaproblemwiththisdevice, pleasereadthetroubleshootingguidesectionandcheck ourwebsite
atwww.cobyusa.comfor FrequentlyAskedQuestions (FAQs)andrmwareupd ates.Ifthese resourcesdo
notresolvetheproblem,pleasecontactTechnicalSupport.
Address
COBYElectronicsTechnicalSupport
56-65RustStreet
Maspeth,NY11378
Email
techsupport@cobyusa.com
Web
www.cobyusa.com
Phone
800-727-3592:Weekdays8:30AM-9:00PMEST
Saturdays9:00AM-5:30PMEST
718-416-3197:Weekdays8:00AM-5:30PMEST
Makesuretheunithasbeenpoweredonmanually.•
Checkifthe powercordhas beenproperlyconnected tothepower•
outlet.
Checkifthemainpowerhasbeenswitchedon.•
Try another TV channel •
Checkifthesystemconnectionisproperandsecure.•
Checkiftheconnectioncablesaredamaged.•
Increasethevolume.•
CheckiftheMUTEfunctionoftheunithasbeenactivated.•
Checkifthesoundsystemhasbeenproperlyset.•
CheckiftheAVaudiosignalinputcablehasbeenconnectedproperly.•
Resetthecolorsystemoftheunit.•
Checkifthesystemhasbeenproperlyconnected.•
CheckiftheAVvideosignalinputcableisconnectedproperly.•
Checkifthesystemhasbeenproperlyconnected.•
Ifusingantenna,adjusttheantenna.•
MakesurethePOWERbuttonontheunithasbeenturnedonmanually.•
Removetheobstaclesbetweentheremotecontrolandtheplayer.•
Pointtheremotecontroltowardstheremotesensorontheplayer.•
Checkifthe batteriesofthe remotecontrolhave beenloadedwith•
correctpolarities.
Replacethebatteriesoftheremotecontrol.•
Shouldtheplayer developamalfunction, unplugtheplayer for30•
minutes.Afterthat,powerontheplayerandthe restorefunctionshould
resettheplayer.
NoPower
NoPicture
NoSound
ColorDistorted
Picture andS ound
areinterfered
RemoteControl
doesnotwork
Malfunction
Symptom Check and Action
Trouble Shooting