Whirlpool W10417000B manual Off-taste, odor or gray, Color in the ice or water, Water and ice

TROUBLESHOOTING

PROBLEM	POSSIBLE CAUSES	SOLUTIONS
Off-taste, odor or gray	Newly installed refrigerator requires	Flush the water system. See “Water and Ice Dispensers” for
color in the ice or water	flush of water system.	water system flushing instructions.
	Recently installed or replaced	Discard the ice and wash the ice storage bin. Flush the water
	plumbing connections. New plumbing	system with 3 gal. (12 L) of water. Allow 24 hours for the ice
	connections can cause discolored or	maker to make new ice, and discard the first 3 batches of ice
	off-flavored ice and water.	produced.
	Using a water supply connection type	It is recommended to use copper tubing or Whirlpool supply
	other than recommended.	line, Part Number 8212547RP. See “Connect to Water Line.”
	The ice has been stored too long.	Discard ice. Wash ice storage bin. Allow 24 hours for ice
		maker to make new ice.
	The water has been stored too long.	Dispense at least 1 qt (1 L) of water per week to maintain a
		fresh supply.
	Odor from stored food has transferred	Use airtight, moisture proof packaging to store food.
	to the ice.
	There are minerals (such as sulfur) in	A water filter may need to be installed to remove the
	the water.	minerals.
	There is a water filter installed on the	Gray or dark discoloration in ice may indicate that the water
	refrigerator.	filtration system needs additional flushing. Flush the water
		system after installing and before using a new water filter.
		See “Water and Ice Dispensers” for water filter flushing
		instructions.
	The water filter needs to be replaced.	Replace the disposable water filter at least every 6 months or
		when indicated. See “Water Filtration System.”
The water and ice	The refrigerator is not connected to a	Connect the refrigerator to the water supply and turn the
dispenser will not	water supply or the water supply	water shutoff valve fully open.
operate properly	shutoff valve is not turned on.
	There is a kink in the water source line	A kink in the water line can reduce water flow from the water
		dispenser and result in hollow or irregular shaped ice.
		Straighten the water source line.
	The refrigerator has just been	Flush and fill the water system. See “Water and Ice
	installed.	Dispensers.”
	The water pressure to the house is not	The water pressure to the house determines the flow from
	at or above 35 psi (241 kPa).	the dispenser. See “Water Supply Requirements.”
	A reverse osmosis water filtration	A reverse osmosis water filtration system can decrease water
	system is connected to your cold	pressure. See “Water Supply Requirements.”
	water supply.
	The water filter may be clogged.	Remove the water filter and operate dispenser. If water flow
		increases, your filter is clogged and needs to be replaced.
		See “Water Filtration System.”
	The water filter is installed incorrectly	Remove the water filter and reinstall. See “Water Filtration
		System.”
	The refrigerator door or freezer drawer	Close the door or drawer firmly. If it does not close
	is not closed completely.	completely, see “The doors will not close completely.”
	The refrigerator doors were recently	Make sure the water dispenser wire/tube assembly has been
	removed.	properly reconnected at the top of the refrigerator door.
		See “Refrigerator Doors and Drawer.”
	Ice is clogged in the ice storage bin or	Remove the ice clogging the storage bin and delivery chute,
	ice is blocking the ice delivery chute.	using a plastic utensil if necessary. Clean the ice delivery
		chute and the bottom of the ice storage bin using a warm,
		damp cloth, then dry both thoroughly. To avoid clogging and
		to maintain a fresh supply of ice, empty the storage bin and
		clean both the storage bin and delivery chute every 2 weeks.

34