Whirlpool WGD94HEAC manual Troubleshooting

Troubleshooting

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Dryer Results (cont.)

Clothes are not drying	The load is too large and heavy	Separate the load to tumble freely.
satisfactorily or drying	to dry quickly.
times are too long (cont.)
	Fabric softener sheets are blocking	The air outlet grille is just inside the door, behind the lint screen.
	the grille.	Check that it is not blocked by a fabric softener sheet.
		Use only one fabric softener sheet, and use it only once.
	The dryer is located in a room with	Proper operation of dryer cycles requires temperatures above
	temperature below 45ºF (7ºC).	45ºF (7ºC).
	The dryer is located in a closet.	Closet doors must have ventilation openings at the top
		and bottom of the door. The front of the dryer requires
		a minimum of 1" (25 mm) of airspace, and, for most
		installations, the rear of the dryer requires 5" (127 mm).
		See the Installation Instructions.
Cycle time is too short	The load may not be contacting the	Level the dryer. See the Installation Instructions. All four dryer
	sensor strips on Automatic Cycles.	feet should be in firm contact with the floor.
	Clothes are coming out of the	Under certain environmental or installation conditions,
	Steam Refresh cycle with damp	you may experience underdrying.
	or wet spots.
	The automatic cycle is ending	Change the dryness level setting on Automatic Cycles.
	early.	Increasing or decreasing the dryness level will change the
		amount of drying time in a cycle. If loads are consistently
		ending too early, see also “Changing the Automatic Cycle
		settings to increase or decrease drying time.”
Lint on load	Lint screen is clogged with lint.	Clean lint screen before each load.
Stains on load	Improper use of fabric softener.	Add dryer fabric softener sheets at the beginning of the cycle.
		Fabric softener sheets added to a partially dried load can
		stain your garments. Do not use fabric softener sheets with
		steam cycles.
Stains on drum	Loose dyes in clothes.	Drum stains are caused by dyes in clothing (usually blue
		jeans). These will not transfer to other clothing.
Loads are wrinkled	The load was not removed from	Select Steam Refresh Cycle to tumble the load with water
	dryer at the end of the cycle.	and heat. This cycle is best for smoothing out wrinkles and
		reducing odors from dry loads consisting of wrinkle-free cotton,
		cotton-polyester blends, common knits, and synthetics.
		NOTE: Refer to garment care label instructions. Dry-clean-only
		garments are not recommended.
	The dryer was tightly packed.	Dry smaller loads that can tumble freely. Results may also
		vary depending on fabric type.
	For steam cycles, the water is not	Make sure water is connected to the dryer. Check that water
	properly connected with the dryer.	inlet hose is connected to both the faucet and dryer’s water
		inlet valve. Check that the water supply is turned on.
Odors	Recent painting, staining, or	Ventilate the area. When the odors or fumes are gone from
	varnishing in the area where your
		the area, rewash and dry the clothing.
	dryer is located.

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