Troubleshooting
Heater Does Not Operate
Attempts to light, but no pilot (visible spark)
Check inlet gas pressure.
(Direct Gas
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Gas pressure between the | No | ||
minimum and maximum shown |
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on the direct gas label? |
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| Yes |
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Air in the gas line? |
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| No |
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Check for proper airflow |
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(Direct Gas |
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| Yes |
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Pressure drop across the burner | No |
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between 0.625 and 0.675 in. wg? |
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| Yes |
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Proper spark? | No |
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Yes
Check for proper pilot pressure (Direct Gas
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| No |
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Pilot pressure correct? |
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Yes
Note: The minimum and maximum gas pressures for your unit are shown on the direct gas label.
(Reference Direct Gas Start-Up – Step #1)
Correct gas pressure
(Reference Direct Gas
Purge gas line
(Verify gas at the pilot)
Note: The airflow may satisfy the airflow switch, but may make lighting the pilot difficult. Adjust the pressure drop across the burner between 0.625 and 0.675 in. wg shown in Direct Gas
Adjust burner baffles
(Reference Direct Gas Start-Up – Step #4)
Crossed flame and spark wires
(Uncross wires and reconnect)
Incorrect spark plug gap
(Set spark plug gap to 0.062 in.)
Defective spark plug
(Replace spark plug)
Note: A high pilot pressure will make lighting more difficult. Lower the pilot pressure in increments until the unit lights. Then set the pilot per the instruction in Direct Gas
Adjust the pilot pressure
(Reference Direct Gas Start-Up – Step #2)
With proper airflow, gas pressure and spark,
the unit should light.
If problems remain, consult the factory
22 DGX Industrial Space Heating
®