PROBLEM

POSSIBLE CAUSES

SOLUTIONS

 

 

 

The water dispenser will

The refrigerator is not connected to a

Connect the refrigerator to the water supply and turn the

not operate properly

water supply or the water supply

water shutoff valve fully open.

 

shutoff valve is not turned on

 

 

 

 

 

There is a kink in the water source line

A kink in the water line can reduce water flow from the water

 

 

dispenser and result in hollow or irregular shaped ice.

 

 

Straighten the water source line.

 

 

 

 

The refrigerator has just been installed

Flush and fill the water system. See “Water Dispenser.”

 

 

 

 

The water pressure to the house is not

The water pressure to the house determines the flow from the

 

at or above 30 psi (207 kPa)

dispenser. See “Water Supply Requirements.”

 

 

 

 

A reverse osmosis water filtration

A reverse osmosis water filtration system can decrease water

 

system is connected to your cold

pressure. See “Water Supply Requirements.”

 

water supply

 

 

 

 

 

A water filter is installed on the

Remove filter and operate dispenser. If water flow increases,

 

refrigerator

the water filter may be clogged or incorrectly installed.

 

 

Replace filter or reinstall it correctly.

 

 

 

 

The refrigerator door is not closed

Close the door firmly. If it does not close completely, see “The

 

completely

doors will not close completely.”

 

 

 

 

The refrigerator doors were recently

Make sure the water dispenser wire/tube assembly has been

 

removed

properly reconnected at the top of the refrigerator door.

 

 

See “Remove and Replace Refrigerator Doors and Drawer

 

 

Front”

Water is leaking or dripping from the dispenser system

NOTE: A few drops of water after dispensing is normal.

The glass was not held under the dispenser long enough

Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever.

Water continues to drip

The refrigerator has just been installed

Flushing the water system removes the air from the lines

from the dispenser beyond

 

which causes the water dispenser to drip. Flush the water

the first few drops.

 

system. See “Water Dispenser.”

 

 

 

 

The water filter was recently changed

Flushing the water system removes the air from the lines

 

 

which causes the water dispenser to drip. Flush the water

 

 

system. See “Water Dispenser.”

Water is leaking from the back of the refrigerator

The water line connections were not

See “Connect the Water Supply.”

fully tightened

 

 

 

Recently removed the doors and did

See “Remove and Replace Refrigerator Doors and Drawer

not fully tighten water line connection

Front”

Water from the dispenser is warm

NOTE: Water from the dispenser is only chilled to 50°F (10°C)

The refrigerator has just been installed

Allow 24 hours after installation for the water supply to cool

 

completely.

 

 

A large amount of water was recently

Allow 3 hours for the water supply to cool completely.

dispensed

 

 

 

Water has not been recently dispensed

The first glass of water may not be cool. Discard the first

 

glass of water dispensed.

The refrigerator is not connected to a

Make sure the refrigerator is connected to a cold water pipe.

cold water pipe

See “Water Supply Requirements.”

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Whirlpool WRF560SEYM Water dispenser will, Not operate properly, Water is leaking or dripping from the dispenser system

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