TROUBLESHOOTING
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call...
In U.S.A. http://www.whirlpool.com/help - In Canada www.whirlpool.ca
| If you experience |
| Possible Causes | Solution |
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| Water Leaks (cont.) |
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| Check the following for | Fill hose washers. | Make sure all four fill hose flat washers are properly seated. |
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| proper installation: (cont) |
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| Drain hose connection. | Pull drain hose from washer cabinet and properly secure it to |
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| drainpipe or laundry tub. |
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| Do not place tape over drain opening. |
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| Check household plumbing for leaks | Water can back up out of a clogged sink or drainpipe. Check |
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| or clogged sink or drain. | all household plumbing for leaks (laundry tubs, drain pipe, |
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| water pipes, and faucets.) |
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| Washer not loaded as | Improper loading can cause basket to be out of alignment |
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| recommended. | and cause water to splash off tub. See “Using Your Washer” |
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| for loading instructions. |
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| Washer not performing as expected |
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| Washer won’t run | Check for proper water supply. | Both hoses must be attached and have water flowing to |
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| or fill, washer stops |
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| inlet valve. |
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| working or wash light |
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| Both hot and cold water faucets must be turned on. |
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| remains on (indicating |
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| that the washer was |
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| Check that inlet valve screens have not become clogged. |
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| unable to fill |
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| Check for any kinks in inlet hoses, which can restrict water flow. |
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| appropriately) |
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Check proper electrical supply. |
| Plug power cord into a grounded 3 prong outlet. |
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| Do not use an extension cord. |
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| Ensure there is power to outlet. |
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| Reset a tripped circuit breaker. Replace any blown fuses. |
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| NOTE: If problems continue, contact an electrician. |
Normal washer operation. |
| Lid must be closed for washer to run. |
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| Washer will pause during certain phases of cycle. Do not |
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| interrupt cycle. |
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| Washer spins the dry load for several minutes before filling to |
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| determine if load is balanced. You may hear the hum of the |
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| spins. This is normal. |
Washer may be tightly packed. |
| Remove several items, rearrange load evenly in basket, and add |
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| detergent. Close lid and press START/Pause/Unlock. |
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| Do not add more than 1 or 2 additional items after cycle has |
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| started to avoid tightly packing or unbalancing. |
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