Whirlpool WTW7990XG Troubleshooting, REINSTALLING/USING Washer Again, To use washer again, Noises

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1.Refer to “Installation Instructions” to locate, level, and connect washer.

2.Before using again, run washer through the following

recommended procedure:

To use washer again:

1.Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run washer through Casual Regular cycle to clean washer and remove antifreeze, if used. Use half the manufacturer’s recommended amount of detergent for a medium-size load.

TROUBLESHOOTING

First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.

In U.S.A. http://www.whirlpool.com/help - In Canada www.whirlpool.ca

If you experience	Possible Causes	Solution
Vibration or Off-Balance

Check the following for proper installation or see “Using Your Washer” section.

Feet may not be in contact with the	Front and rear feet must be in firm contact with floor, and
floor and locked.	washer must be level to operate properly. Jam nuts must be
	tight against the bottom of the cabinet.
Washer may not be level.	Check floor for flexing or sagging. If flooring is uneven, a 3/4"
	(19 mm) piece of plywood under your washer will reduce sound.
	See “Level the Washer” in Installation Instructions.
Load could be unbalanced.	Load dry items in loose heaps evenly around basket wall.
	Adding wet items to washer or adding more water to basket
	could unbalance washer.
	Wash smaller loads to reduce imbalance.
	Do not tightly pack. Avoid washing single items.
	Use Normal Regular cycle and Super or Large load size for
	oversized, non-absorbent items such as comforters or poly-filled
	jackets.
	See “Cycle Guide” and “Using Your Washer” in this Use and
	Care Guide.

Noises

Clicking or metallic	Objects caught in washer drain	Empty pockets before washing. Loose items such as coins
noises	system.	could fall between basket and tub or may block pump.
		It may be necessary to call for service to remove items.
		It is normal to hear metal items on clothing such as metal snaps,
		buckles, or zippers touch against the basket.
Gurgling or humming	Washer may be draining water.	It is normal to hear the pump making a continuous humming
		sound with periodic gurgling or surging as final amounts of
		water are removed during the Drain & Spin cycles.
Humming	Fill light is on.	You may hear the hum of the sensing spins after you have
		started the washer. This is normal. Sensing spins will take
		several minutes before water is added to the washer.
Water Leaks

Check the following for proper installation:

Washer not level.	Water may splash off basket if washer is not level. Check that
	load is not unbalanced or tightly packed.
Fill hoses not attached tightly.	Tighten fill-hose connection.

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