TROUBLESHOOTING |
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Symptom |
| Possible Cause |
| Corrective Action | |
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No Heat/No Cool/No Fan |
| 1. | Blown fuse or tripped circuit breaker. |
| Replace fuse or reset breaker. |
(Common Problems) |
| 2. | Furnace power switch to OFF. |
| Turn switch to ON. |
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| 3. | Furnace blower compartment door or |
| Replace door panel in proper position to engage |
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| panel loose or not properly installed. |
| safety interlock or door switch. |
No Heat |
| 1. | Pilot light not lit. |
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| 2. | System button not pressed to display Heat. |
| Set SYSTEM button until HEAT is displayed and |
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| raise temperature above room temperature. |
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| 3. | Loose connection to thermostat or system. |
| Verify thermostat and system wires are securely |
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| attached. |
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| 4. | Furnace |
| Many furnaces have safety devices that shut |
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| be intermittent. |
| down when a |
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| heat works intermittently contact the furnace |
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| manufacturer or local service person for |
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| assistance. |
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| 5. | Heating system requires service or |
| Diagonistic: Set SYSTEM button until HEAT is |
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| displayed and raise setpoint above room |
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| temperature. Within a few seconds the thermostat |
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| should make a soft click sound. This sound |
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| usually indicates the thermostat is operating |
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| properly. If the thermostat does not click, try the |
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| reset operation listed on the previous page. If the |
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| thermostat does not click after being reset contact |
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| your heating and cooling service person or place |
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| of purchase for replacement. If the thermostat |
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| clicks, contact the furnace manufacturer or a service |
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| person to verify the heating is operation correctly. |
No Cool |
| 1. | System button not pressed to display Cool. |
| Set SYSTEM button until COOL is displayed and |
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| raise temperature below room temperature. |
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| 2. Loose connection to thermostat or system. |
| Verify thermostat and system wires are securely | |
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| attached. |
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| 3. | Cooling system requires service or |
| Same procedure as diagnostic for No Heat |
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| thermostat requires replacement. |
| condition except press the SYSTEM button until |
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| COOL is displayed and lower the setpoint below |
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| room temperature.There may be up to a five minute |
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| delay before the thermostat clicks in Cooling. |
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Heat, Cool or Fan Runs Constantly. |
| 1. | Possible short in wiring. |
| Check each wire connection to verify they are not |
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| 2. | Possible short in thermostat. |
| shorted or touching together. No bare wire should |
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| 3. | Possible short in Heat/Cool/Fan system. |
| out from under terminal screws. Try resetting the |
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| 4. | Fan button pressed to display FAN ON. |
| thermostat as described on the previous page. If |
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| the condition persists the manufacturer of your |
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| system or service person can instruct you on how |
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| to test the Heat/Cool system for correct operation. If |
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| the system operates correctly, replace the thermostat. |
Furnace Cycles Too Fast or Too Slow |
| 1. | The location of the thermostat and/or the size |
| Digital thermostats normally provide precise |
(narrow or wide temperature swing) |
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| of the Heating System equipment may be |
| temperature control and may cycle faster than |
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| influencing the cycle rate. |
| some older mechanical models. A faster cycle |
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| rate means the unit turns on on off more frequently |
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| but runs for a shorter time so there is no increase |
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| in energy use. If you would like to increase the |
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| cycle time, refer to page 6 under Installer Table for |
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| settings. If an acceptable cycle rate is not acheived |
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| by the adjustment in the Installer Table then you |
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| may want to contact a local heating and air |
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| conditioning service person for further suggestions. |
Cooling Cycles Too Fast or Too Slow |
| 1. The location of the thermostat and/or the size |
| The cycle rate for cooling is fixed and can not be | |
(narrow or wide temperature swing) |
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| of the Cooling System can influence the |
| adjusted. Contact a local service person for |
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| rate. |
| suggestions. |
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