TROUBLESHOOTING

Problem

Possible Causes

Solutions

 

 

 

The compressor works ab-

The voltage is lower than rec-

Stop the ice maker and do not restart until

normally with a buzzing

ommended

the voltage is normal

noise

 

 

 

 

 

Water indicator light is on

There is not enough water in

Press the ON/OFF button to shut off, fill

 

the reservoir

with water, wait for 3 minutes and press

 

 

the ON/OFF button again to restart

 

 

 

Ice full indicator light is on

Ice basket is full to the top

Remove some of the ice

 

 

 

Window display or indicator

Blown fuse/ no power/blown

Replace fuse / turn power on

lights are off

breaker

 

 

 

 

Warning indicator is dis-

Ice Shovel cannot rotate

Check if ice cubes are blocking or ob-

played

 

structing the ice shovel.

 

 

 

Warning indicator flashes for

Ice Full sensor is faulty

Contact Whynter Service Department

20 seconds

 

 

 

 

 

The ice made is too large

The water temperature in the

Stop the machine and reset the ice

and with pieces sticking to-

storage tray or ambient is too

making cycle

gether

low

 

 

 

Restart the machine after

 

 

turning it off

 

 

 

Ice appears cloudy

Due to fast freezing, ice cubes

This is normal

 

may appear "cloudy", this is

 

 

trapped air in the water and

 

 

does not affect the taste or

 

 

quality of the ice.

 

 

 

 

Not all freezing bars makes

Amount of water in the reser-

Make sure that water is at MAX level be-

ice

voir is insufficient

fore using the portable ice maker

 

No water in the reservoir

Run the unit for a couple more cycles and

 

 

all bars should be frozen

 

When the unit is first started,

 

 

refrigerant may not be flowing

 

 

to all freezing bars

 

 

 

 

Ice full indicator is on but ice

Ice Full sensor is obstructed

Make sure that there are no obstruction or

is not full

 

objects aligned with the ice full sensor

 

Build up form on the sensor

Remove the ice cubes from the ice basket

 

 

 

 

and close the lid

 

 

Use a mild vinegar solution to clean the

 

 

sensor

 

 

 

Conditions for ice making

Refrigerant leaks/ sealed sys-

Contact Whynter Service Department

cycle are right but no ice is

tem is blocked

 

made

 

 

 

 

 

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Whynter #:IMC490SS instruction manual Troubleshooting, Problem Possible Causes Solutions