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Problem | Cause | Action |
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The thaw function | The oven may not work, | Put one cup of water in a |
does not work. | too much food is being | |
| cooked, or improper | and run the microwave |
| cookware is being used. | for |
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| whether the water is heated. |
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| Reduce the amount of food |
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| and start the function again. |
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| Use a cooking container with |
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| a flat bottom. |
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The interior light | The door has been left | The interior light may |
is dim or does not | open for a long time. | automatically turn off when |
turn on. |
| the Eco function operates. |
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| Close and reopen the door or |
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| press the "Cancel" button. |
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| The interior light is | Clean the inside of the oven |
| covered by foreign matter. | and check again. |
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A beeping sound | If the Auto Cook function | After turning over the food, |
occurs during | is being used, this beeping | press the Start button again |
cooking. | sound means it’s time to | to restart operation. |
| turn over the food during |
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| thawing. |
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The oven is not | The oven is installed on an | Make sure the oven is |
level. | uneven surface. | installed on flat, stable |
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| surface. |
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There are sparks | Metal containers are used | Do not use metal containers. |
during cooking. | during the oven/thawing |
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| functions. |
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When power is | The door is not properly | Close the door and check |
connected, the oven | closed. | again. |
immediately starts |
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to work. |
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Problem | Cause | Action |
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There is electricity | The power or power socket | Make sure the power and |
coming from the | is not properly grounded. | power socket are properly |
oven. |
| grounded. |
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There is water | There may be water or | Let the oven cool and then |
dripping. | steam in some cases | wipe with a dry dish towel. |
| depending on the food. |
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| This is not an oven |
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| malfunction. |
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Steam leaks from | There may be water or | Let the oven cool and then |
the door. | steam in some cases | wipe with a dry dish towel. |
| depending on the food. |
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| This is not an oven |
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| malfunction. |
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There is water left | There may be water or | Let the oven cool and then |
in the oven. | steam in some cases | wipe with a dry dish towel. |
| depending on the food. |
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| This is not an oven |
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| malfunction. |
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The brightness | Brightness changes | Power output changes |
inside the oven | depending on power | during cooking are not |
varies. | output changes according | malfunctions. This is not an |
| to function. | oven malfunction. |
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Cooking is finished, | To ventilate the oven, the | This is not an oven |
but the cooling fan | cooling fan continues to | malfunction. |
is still running. | run for about 5 minutes |
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| after cooking is complete. |
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Pressing the +30sec | This happens when the | The microwave oven is |
button operates the | oven was not operating. | designed to operate by |
oven. |
| pressing the +30 sec button |
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| when it was not operating. |
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English 31
Troubleshooting
4/15/2016 11:44:09 AM
