Troubleshooting

Troubleshooting

Problem

Cause

Action

 

 

 

Turntable

 

 

 

 

 

While turning, the

There is no roller ring,

Install the roller ring and

turntable comes out

or the roller ring is not

then try again.

of place or stops

properly in place.

 

turning.

 

 

 

 

 

The turn table

The roller ring is not

Adjust the amount of food

drags while turning.

properly in place, there

and do not use containers

 

is too much food, or the

that are too large.

 

container is too large and

 

 

touches the inside of the

 

 

microwave.

 

 

 

 

The turn table

Food residue is stuck to

Remove any food residue

rattles while

the bottom of the oven.

stuck to the bottom of the

turning and is

 

oven.

noisy.

 

 

 

 

 

Grill

 

 

 

 

 

Smoke comes out

During initial operation,

This is not a malfunction,

during operation.

smoke may come from the

and if you run the oven

 

heating elements when

2-3 times, it should stop.

 

you first use the oven.

 

 

 

 

 

Food is on the heating

Let the oven cool and then

 

elements.

remove the food from the

 

 

heating elements.

 

 

 

 

Food is too close to the

Put the food a suitable

 

grill.

distance away while cooking.

 

 

 

 

Food is not properly

Make sure food is properly

 

prepared and/or arranged.

prepared and arranged.

 

 

 

32  English

 

 

 

 

 

 

Problem

Cause

Action

 

 

 

Oven

 

 

 

 

 

The oven does not

The door is open.

Close the door and try again.

heat.

 

 

 

 

 

Smoke comes out

During initial operation,

This is not a malfunction,

during preheating.

smoke may come from the

and if you run the oven

 

heating elements when

2-3 times, it should stop.

 

you first use the oven.

 

 

 

 

 

Food is on the heating

Let the oven cool and then

 

elements.

remove the food from the

 

 

heating elements.

 

 

 

There is a burning

Plastic or non heat-

Use glass cookware suitable

or plastic smell

resistant cookware is used.

for high temperatures.

when using the

 

 

oven.

 

 

 

 

 

There is a bad smell

Food residue or plastic has

Use the steam function and

coming from inside

melted and stuck to the

then wipe with a dry cloth.

the oven.

interior.

You can put a lemon slice

 

 

inside and run the oven to

 

 

remove the odour more

 

 

quickly.

 

 

 

 

 

 

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Samsung NQ50K5130BS/EE manual Troubleshooting