Troubleshooting

Troubleshooting

Problem

Cause

Action

 

 

 

The power turns off

The oven has been cooking

After cooking for an

during operation.

for an extended period of

extended period of time, let

 

time.

the oven cool.

 

 

 

 

The cooling fan is not

Listen for the sound of the

 

working.

cooling fan.

 

 

 

 

Trying to operate the oven

Put food in the oven.

 

without food inside.

 

 

 

 

 

There is not sufficient

There are intake/exhaust

 

ventilation space for the

outlets on the front and rear

 

oven.

of the oven for ventilation.

 

 

Keep the gaps specified

 

 

in the product installation

 

 

guide.

 

 

 

 

Several power plugs are

Designate only one socket to

 

being used in the same

be used for the oven.

 

socket.

 

 

 

 

There is no power

Power is not supplied.

Make sure power is supplied.

to the oven.

 

 

 

 

 

There is a popping

Cooking sealed food or

Do not use sealed containers

sound during

using a container with a

as they may burst during

operation, and the

lid may causes popping

cooking due to expansion of

oven doesn't work.

sounds.

the contents.

 

 

 

The oven exterior

There is not sufficient

There are intake/exhaust

is too hot during

ventilation space for the

outlets on the front and rear

operation.

oven.

of the oven for ventilation.

 

 

Keep the gaps specified

 

 

in the product installation

 

 

guide.

 

 

 

 

Objects are on top of the

Remove all objects on the

 

oven.

top of the oven.

 

 

 

30  English

 

 

 

 

 

 

Problem

Cause

Action

 

 

 

The door cannot be

Food residue is stuck

Clean the oven and then

opened properly.

between the door and

open the door.

 

oven interior.

 

 

 

 

The oven does not

The oven may not work,

Put one cup of water in a

heat.

too much food is being

microwave-safe container

 

cooked, or improper

and run the microwave

 

cookware is being used.

for 1-2 minutes to check

 

 

whether the water is heated.

 

 

Reduce the amount of food

 

 

and start the function again.

 

 

Use a cooking container with

 

 

a flat bottom.

 

 

 

Heating is weak or

The oven may not work,

Put one cup of water in a

slow.

too much food is being

microwave-safe container

 

cooked, or improper

and run the microwave

 

cookware is being used.

for 1-2 minutes to check

 

 

whether the water is heated.

 

 

Reduce the amount of food

 

 

and start the function again.

 

 

Use a cooking container with

 

 

a flat bottom.

 

 

 

The warm function

The oven may not work,

Put one cup of water in a

does not work.

too much food is being

microwave-safe container

 

cooked, or improper

and run the microwave

 

cookware is being used.

for 1-2 minutes to check

 

 

whether the water is heated.

 

 

Reduce the amount of food

 

 

and start the function again.

 

 

Use a cooking container with

 

 

a flat bottom.

 

 

 

 

 

 

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Samsung NQ50K5130BS/EE manual Troubleshooting