Problem

Cause

Action

 

 

 

The oven does not

The oven door is

Do not frequently open

cook properly.

frequently opened during

the door unless you are

 

cooking.

cooking things that need

 

 

to be turned. If you open

 

 

the door often, the interior

 

 

temperature will be lowered

 

 

and this may affect the

 

 

results of your cooking.

 

 

 

 

The oven controls are not

Correctly set the oven

 

correctly set.

controls and try again.

 

 

 

 

The grill or other

Correctly insert the

 

accessories are not

accessories.

 

correctly inserted.

 

 

 

 

 

The wrong type or size of

Reset the oven controls or

 

cookware is used.

use suitable cookware with

 

 

flat bottoms.

 

 

 

 

 

 

Information codes

If the oven fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

Code

Description

Action

 

 

 

C-20

The temperature sensor is open.

 

 

 

The temperature sensor is short.

Unplug the power cord of

 

 

 

 

If there is no communication

C-F0

the oven, and contact a local

between the main and sub MICOM.

 

Samsung service centre.

C-F1

Only occurs during EEPROM Read/

 

Write.

 

 

 

 

 

 

 

This code appears when the oven

 

 

temperature high.

Unplug the power cord for

 

In case the temperature rises

C-21

cooling enough time, and

over the limit temperature during

 

restart the microwave oven.

 

operation of each mode. (Fire

 

 

 

sensed.)

 

 

 

 

C-F2

 

Press Stop ( ) to try again.

 

 

 

 

 

Unplug the power cord for

 

The touch key is malfunction.

cooling enough time, and

C-d0

clean the button. (Dust, Water)

 

 

When appear same problem,

 

 

 

 

contact a local Samsung

 

 

service centre.

 

 

 

English  33

Troubleshooting

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Samsung NQ50K5130BS/EE manual Information codes