Whynter WC16S, WC-28S manual Troubleshooting, Symptoms, Possible causes, Solutions

4. Troubleshooting

Symptoms	Possible causes	Solutions
The wine	There is a power failure.	Ensure the cooler is plugged in and the
cooler does	The cooler is not plugged in.	power outlet has power.
not turn on.	A house fuse has blown or the	Replace the broken fuse or reset the
	circuit breaker is tripped.	breaker.
The wine	The cooler is placed too close to	Keep the cooler away from sunshine or
cooler is not	a heat source.	other heat sources.
reaching the	The cooler does not have	Make sure the wine cooler has several
desired	sufficient ventilation.	inches of ventilation on the sides and back.
temperature.	The door is opened too frequently	Close the door tightly and do not open the
	or for a long period of time.	door too frequently or for a long period of
		time.
Frost forming	The environment is too humid.	Although this unit uses an auto-defrost
in the wine		system, under certain conditions, manual
cooler.	The ambient temperature is too	defrosting may required. If frost builds up,
	low.	try running the cooler on a warmer
		temperature setting.
	The door is opened too frequently
	or for a long period of time.	Close the door tightly and do not open the
		door too frequently or for a long period of
		time.
		Unplug the unit to allow the frost to melt.
The wine	The room temperature is higher	Run the wine cooler in the appropriate
cooler turns	than the recommended ambient	ambient temperature.
on and off	temperture (77 F).
frequently.		Minimize the number of times the door is
	The door is being opened often.	opened.
	The door is not completely	Make sure the door is completely closed.
	closed.
	The door gasket is not sealing	Make sure the door gasket is properly
	properly.	sealed.
	The cooler does not have the	Make sure the cooler has at least 2” on the
	suggested ventilation.	sides and 4” in the back for clearance.
The wine	If the noise is from the fan, it may	The fan makes normal fan noises.
cooler makes	be normal operating noise.
too much
noise.	The unit is not level.	Make sure the cooler is on a level surface.
	Popping or cracking noises are	Some popping or cracking noises are
	coming from the unit.	normal. They are caused by expansion and
		contraction of the inside walls due to
		temperature changes.
The door will	The unit is not level.	Make sure the cooler is on a level surface.
not shut
properly.	The door gasket is dirty.	Clean the door gasket.
	The door gasket is malformed.	Make sure the door gasket is properly
		sealing.
	The shelves are incorrectly
	installed.	Correctly install the shelves.