Troubleshooting

Issue

Possible Cause

Solution

The antenna does not

• There is no communication

• Verify power source is providing +12 VDC to the antenna.

attempt to find a satellite or

between the power supply

• Try an additional power source. Verify the power supply

never moves.

and satellite antenna.

meets alternative power supply specifications at the bottom

 

 

of the page.

 

 

• Ensure that the power plug is fully seated and locked into

 

 

the power socket on the antenna.

The antenna continuously

• Possible obstructions are

• Check to see if the southern sky is clear. Trees, buildings,

searches and eventuallly stops

blocking signal from the

large signs, or an overpass can block the signal.

without ever acquiring any

satellite.

• Rain, snow, or excessive dew on the dome can interrupt the

satellites.

 

signal. Brush any snow or dew off of the dome. If heavy rain

 

 

or snowfall is blocking the signal, it may be necessary to

 

 

wait until the weather clears.

 

• There is no communication

• Verify the main coax cable from the antenna is connected to

 

between the receiver and

the “Satellite In” port on the back of the receiver.

 

satellite antenna.

• Verify all coax cables are properly terminated and that there

 

 

are no loose connections.

The antenna appears to lock

• Receiver improperly

• Verify the switch settings are set correctly for the desired

onto signal, but my receiver

configured for the Carryout

provider. See switch settings on page 2.

does not show a picture or

G2 antenna.

• Reconfigure the receiver according to steps on page 3 or 4.

signal reading.

 

 

I have switched satellite service

• Switches are not set for the

• Remove the dome, and set the switches to the correct

providers, and the antenna is

correct provider.

programming provider. See switch settings on page 2.

no longer working properly.

 

 

If a problem persists, contact Winegard Technical Services at help@winegard.com or 1-800-788-4417.

Transporting & Maintenance

Before transporting the antenna, disconnect the power cable, and disconnect coax cables from the MAIN and SEC ports.

The Carryout G2 antenna is designed to be maintenance free. However, it is a good idea to periodically clean the dome with a soft cloth, water, and dish soap.

Optional Accessories

TR-1518 Tripod Mount

The tripod mount has adjustable height and leveling settings of 14.5”–22” and quickly disassembles for compact storage.

RK-2000 Roof Mount Kit

With the optional roof mount kit, the Carryout G2 antenna can be permanently mounted to a vehicle roof. The roof mount kit includes everything needed to make the Carryout G2 a roof mount antenna.

Alt. Power Supply Specs.

DC Voltage (nominal): 13.8 V

Rated Current: 4 Amp

Rated Power: 50W

Ripple & Noise (max.): 120 mVp-p

Voltage Tolerance: ±5%

Protection: OverLoad, Over Temperature

Using Outside Receptacle

If your outside TV receptacle is wired for satellite, you’ll need to locate where that receptacle leads and connect that directly to your satellite receiver.

If the outside TV receptacle is wired for cable, the wiring will have to be modified for use with satellite. The coaxial cable cannot run through any other devices or switches before the satellite receiver.

Typically, if wired for cable, the wiring will either run through a Winegard power supply or video switch. The easiest way to fix this is to disconnect the cable from that device, use a barrel connector, and connect a new cable that runs directly to the receiver, bypassing the power supply or video switch.

5

Page 5 Page 7
Page 6
Image 6
Winegard G2 instruction manual Troubleshooting, Transporting & Maintenance, Optional Accessories, Alt. Power Supply Specs
Page 5 Page 7

G2 specifications

The Winegard G2 is a notable satellite TV antenna designed for mobile applications, such as RVs, trucks, and boats. Catering to the ever-growing demand for reliable satellite connectivity on the move, this antenna is compact, versatile, and packed with cutting-edge technology.

One of the standout features of the Winegard G2 is its automatic satellite acquisition system. This technology enables users to quickly lock onto satellite signals without the need for manual adjustments. With a push of a button, the G2 can locate and connect to satellites, allowing users to enjoy uninterrupted television viewing whether parked in a campground or traveling on the open road.

The antenna supports multiple satellite services, including DirecTV and DISH Network, making it a versatile choice for users preferring different providers. The system is designed to automatically switch between satellites, ensuring that users can continue to access their favorite programming seamlessly, even when on the move.

Lightweight and aerodynamic, the Winegard G2 is engineered for minimal wind resistance and easy installation. Its low-profile design means it can be mounted on the roof of an RV or vehicle without compromising aesthetics or increasing drag significantly. The package includes all necessary mounting hardware, making the installation process straightforward for users of varying technical skill levels.

The G2 utilizes advanced technology to ensure a strong signal reception even in challenging environments. Built with high-performance components and optimized for both K_u and K_band frequencies, it effectively minimizes interference and maximizes clarity for satellite TV viewing.

In terms of durability, the Winegard G2 is designed to withstand the elements. It features a rugged casing that protects it from rain, snow, and UV exposure. Additionally, it functions well in extreme weather conditions, making it a reliable companion for adventurous travelers.

Overall, the Winegard G2 stands out in the market for mobile satellite antennas due to its blend of ease of use, advanced technology, and robust design. For those looking to enjoy satellite television while exploring new destinations, the G2 offers a dependable solution that keeps viewers connected and entertained, regardless of their location.
Top Page Image Contents