Trouble Shooting
PROBLEM | SOLUTION |
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No power light after pressing power button. | a. Check that 12VDC power source is on. |
| b. Remove Control Panel, remove power cable and check for 12VDC across |
| red and black wires. – if OK, go to step c. |
| c. Replace Control Panel. – Still doesn't work, go to D. |
| d. Contact your Dealer or Winegard Company. |
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Antenna won't raise. The Up, Motion, Down lights a. Check for obstructions that prevent antenna head from raising.
blink after pressing Up/Down Button. | Examples tree branches, snow or ice, etc. |
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Antenna won't rotate when fully raised. | a. Check for obstructions that prevent antenna head from rotating. |
| Examples tree branches, snow or ice, etc. |
| b. Check that antenna is in full raised position. Antenna will not rotate |
| if not fully raised. |
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Antenna won't rotate and lower when pressing Up/ | a. Check for obstructions that prevent antenna head from rotating |
Down Button. The Up, Motion, Down lights blink | and lowering. Examples tree branches, snow or ice, etc. |
after pressing a Rotate Button. |
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Picture quality poor. | a. Is antenna power supply turned on and working properly? |
| b. Are you in a location that receives good TV Signals from TV |
| station? |
| c. Is there a fellow RV that can verify they can receive a signal? |
| d. Did you rotate antenna to try and improve signal |
| e. Disconnect coax at antenna head and check for 12VDC between |
| coax center conductor and connector. If you have proper voltage, |
| antenna head may be bad. If no voltage, check that power supply |
| is working properly. If it is working properly check for shorts or |
| opens in coax between power supply and antenna. |
| f. Check connections between power supply and TV/Video center etc. |
| g. Contact your Dealer or Winegard Company. |
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Need to move RV and Antenna system won't | a. If for some reason you cannot automatically |
lower to roof. | lower antenna and need to drive your RV, you |
| can manually lower antenna. If antenna is in up |
| position physically grip turret and rotate very |
| slowly in the CW direction until you hit the |
| internal mechanical stop at which time the wings |
| of the Antenna head should be inline with length |
| of RV. While holding turret with one hand, use |
| other hand to slowly push antenna head down |
| and toward rear of RV. This will place antenna |
| system in driving position until you can receive |
| service. |
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