16English
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliances. If you are unable to solve the problem with the information below, consult our website wwww.philips.com/ intimatemassager.
Problem | Possible cause | Solution |
The massager | The rechargeable | Charge the rechargeable |
does not work. | battery is empty. | battery (see chapter |
|
| ‘Charging’). |
| The charger is still | It takes 24 hours to charge the |
| charging. | massager fully. When fully |
|
| charged, the massager has an |
|
| operating time of up to 1 hour. |
|
| For a single session, charge the |
|
| massager for at least 10 hours |
|
| (see chapter ‘Charging’). |
| The travel lock is | Deactivate the travel lock (see |
| activated. | chapter ‘Using the appliance’). |
The massager | The rechargeable | Charge the massager (see |
suddenly | battery is empty. | chapter ‘Charging’). |
switches off. |
|
|
| You have pressed | Press any button to switch on |
| the mode | the massager again. |
| selection button |
|
| or the decrease |
|
| button for some |
|
| time and thus |
|
| switched off the |
|
| massager. |
|
