Troubleshooting Reference

Troubleshooting Reference

WARNING: Electrical Shock and Burn Hazard

Do not disassemble the XPower Plus. It does not contain any user-serviceable parts. Attempting to service the unit yourself could result in an electrical shock or burn.

Table 5-1 Troubleshooting Reference
ProblemPossible CauseSolution

 

 

 

Low output voltage (96 Vac–

You are using a voltmeter that

Use a true RMS reading voltmeter

104 Vac)

cannot accurately read the

such as the Fluke 87.

 

RMS voltage of a modified

 

 

sine wave.

 

 

 

 

Low output voltage and the

Low input voltage and the

Check the connections and cable to see

OUTPUT POWER

load is close to maximum

if the battery is fully charged.

INDICATOR is in the red

allowable power.

Recharge the battery if it is low.

area.

 

Reduce the load.

 

 

 

 

 

No output voltage and the

Low input voltage

Recharge the battery; check the

INPUT VOLTAGE DISPLAY

 

connections and cable.

indicates below 10 V. Fault

 

 

LED is on.

 

 

 

 

 

No output voltage; no input

The inverter is off.

Turn the inverter on.

voltage indication.

No power to the inverter.

Check the wiring to the inverter.

 

 

Inverter fuse open.

Return the unit. Information for

 

 

returning the inverter is provided in

 

 

“Return Material Authorization

 

 

Policy” on page D–3.

 

The inverter could have been

The inverter has probably been

 

connected with reverse DC

damaged. Have it repaired. Damage

 

input polarity.

caused by reverse polarity is not

 

 

covered by the warranty. Information

 

 

for returning the inverter is provided in

 

 

“Return Material Authorization

 

 

Policy” on page D–3.

 

 

 

5–3