Troubleshooting

Technical Information

Troubleshooting

Before consulting service personnel, check the following chart for a possible cause and solution to the trouble you are experiencing.

Monitor will not turn on

Make sure the power cord is plugged in.

No picture

Make sure the power cord is plugged in.

Check the signal cable connecting the LCD monitor and the computer (refer to page 11).

Press the POWER/Monitor will not turn on button on the front panel of the monitor.

Poor picture or abnormal picture

Check the DVI cable connecting the LCD monitor and the computer (refer to page 11).

Press the MENU button to adjust the Brightness Contrast option in the OSD.

Adjust the Color Select option in the OSD.

Press the AUTO button on the front panel of the monitor, to automatically adjust the display mode.

Out of range message appears

Press the MENU button. Highlight the INPUT SELECT icon, then press the MENU button. Press the UP or DOWN button to select DIGITAL INPUT

(refer to page 12).

If using Windows 9X/2000/XP, wait a few seconds; once Windows detects the problem, a dialog will appear allowing you to manually set up the video mode according to the preset mode timing chart (refer to page 18).

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Xerox© LCD Monitor User’s Manual

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Xerox XA7-19i manual Troubleshooting, Monitor will not turn on, No picture, Poor picture or abnormal picture