TROUBLESHOOTING

Refer to the chart below if the unit does not function properly. If the problem is not listed below, or if the instructions fail to help, turn off the power to the unit, disconnect the power cable, and contact the nearest authorized YAMAHA dealer or service center.

General

Problem

Cause

Remedy

Refer to page

 

 

 

 

No response when buttons

Some operations may be prohibited by the disc.

 

pressed.

 

 

 

 

 

 

 

Playback does not start, or

There is moisture on the laser pickup.

Wait one to two hours after switch-

stops immediately.

 

ing the unit on before trying to play

 

 

 

a disc.

 

 

 

 

 

 

The disc has been loaded upside down.

Reload the disc with the label side

 

 

facing up.

 

 

 

 

 

 

The disc is dirty.

Clean the disc.

36

 

 

 

 

 

Some discs are not compatible.

 

 

 

 

 

Audio or video is not played

Connections or settings are incorrect.

Check the connections and input/

8, 9, 24–32

or is abnormal.

 

output settings.

 

 

 

 

 

“No Play” appears on the

This unit is unable to play the loaded disc.

 

unit’s display.

 

 

 

 

 

 

 

The unit does not recognize

The disc is not loaded or placed properly.

Place the disc properly.

disc (“No disc” appears on

 

 

 

the display, or the display

 

 

 

indicates that no disc is

 

 

 

loaded).

 

 

 

 

 

 

 

APPENDIX

DVD mode

Problem

Cause

Remedy

Refer to page

 

 

 

 

 

 

No subtitles

The disc does not include subtitles.

 

 

 

 

 

 

 

 

 

 

Subtitles are turned off.

Display subtitles by pressing SUB-

15

 

 

 

 

TITLE or using the on-screen

 

 

 

 

 

menu.

 

 

 

 

 

 

 

 

 

Subtitles might not be displayed near repeat play

 

 

 

 

points A or B, or near bookmarks.

 

 

 

 

 

 

 

 

 

Alternative languages can-

An alternative language cannot be selected on discs

 

 

 

not be selected.

that do not contain more than one language.

 

 

 

 

 

 

 

 

 

 

On certain discs, the user cannot select an alterna-

 

 

 

 

tive language using AUDIO or SUBTITLE. In this

 

 

 

 

 

case, try to select an alternative language from the

 

 

 

 

 

disc menu, if available.

 

 

 

 

 

 

 

 

 

Angle cannot be changed.

The disc or the scene being played does not support

 

 

 

 

multiple angles.

 

 

 

 

 

 

 

 

 

No sound

If the “D.MIX” indicator on the front panel turns

 

 

 

Distorted sound

off during multi-channel DVD-Audio disc play-

 

 

 

 

 

back, sound will be output only from speakers

 

 

 

 

 

specified by the disc.

 

 

 

 

 

 

 

 

 

 

Sound “skips.”

The disc is dirty.

Clean the disc.

36

 

 

 

 

 

 

 

 

Uncomfortable high-pitch

The Audio setting is inappropriate for the con-

Change the Audio setting in Setup

26

 

 

noise

nected component.

menu to suit the connected digital

 

 

 

 

 

component.

 

 

 

Picture distorted during

Some distortion is normal during Search.

 

 

English

Search

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

33