Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair.
Problem | Solution |
No power | – Check if the AC power cord is properly connected. |
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No picture | – Check if the TV is switched on. |
| – Check the video connection. |
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Distorted picture | – Sometimes a small amount of picture distortion may appear. |
| This is not a malfunction. |
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Completely distorted picture or | – Make sure the NTSC/PAL setting at the DVD player matches |
black/white picture with DVD or | the video signal of your television. |
Video CD | (See NTSC/PAL Conversion/Settings) |
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No sound or distorted sound | – Adjust the volume. |
| – Check that the speakers are connected correctly. |
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No audio at digital output | – Check the digital connections. |
| – Check the settings menu to make sure the digital output is set |
| to ALL or PCM. |
| – Check if the audio format of the selected audio language |
| matches your receiver capabilities. |
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Disc can’t be played | – Ensure the disc label is facing up. |
| – Check if the disc is defective by trying another disc. |
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|
Picture freezes momentarily during | – Check the disc for fingerprints/scratches and clean with a soft |
playback | cloth wiping from center to edge. |
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No return to | – Reset the player by switching the player off, then on again. |
disc is removed |
|
The player does not respond to the remote control
–Aim the remote control directly at the sensor on the front of the player.
–Reduce the distance to the player.
–Replace the batteries in the remote control.
–
Buttons do not work or player stops | – | To completely reset the player, unplug the AC cord from the |
responding |
| AC outlet for |
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Player does not respond to some | – | Operations may not be permitted by the disc. Refer to the |
operating commands during |
| instructions of the disc. |
playback |
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This player does not respond to any command when turned on for the first time
–Turn on your TV and follow the procedures on the screen to decide initial setup items.
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