Yamaha KX-W321 Troubleshooting, Fault, Cause, Cure, Tape doesn’t move in recording or, playback

TROUBLESHOOTING

If your cassette deck fails to operate normally, check the following table. It lists common operating errors and simple measures which you can take to correct the problem. If it cannot be corrected, or the symptom is not listed, disconnect the deck’s power cord and contact your authorized YAMAHA dealer or authorized service center for help.

Fault	Cause	Cure
Tape doesn’t move in recording or	Ö Power plug is not properly plugged in.	Ö Reinsert plug properly.
playback.	Ö Cassette shell is warped or damaged.	Ö Do not play damaged tapes.
If it happens that this unit does not	Ö There is an influence of strong external	Ö Turn the unit off and disconnect the AC
work normally.	noise (lightning, excessive static	power from the AC outlet. After about
	electricity, etc.) or a misoperation was	30 seconds have passed, connect the
	performed while using this unit.	power and try again.
REC/PAUSE button fails to function.	Ö No cassette tape loaded.	Ö Load a cassette tape.
	Ö Protective tabs are broken off.	Ö Change tape or cover protective hole
		with adhesive tape.
Sounds become faint and sometimes	Ö Head is dirty.	Ö Clean head.
inaudible.	Ö Head is magnetized.	Ö Demagnetize head using head
		demagnetizer.
	Ö Tape is damaged or of poor quality.	Ö Change to a different tape.
Recorded sound is distorted.	Ö Tape is bad (stretched, deformed, etc.).	Ö Replace with a fresh tape.
	Ö Cassette shell is warped.	Ö A warped cassette shell cannot be
		fixed. Replace with another tape and
		test.
	Ö Recording level is too high.	Ö Check input level with signal level meter
		and use lower rec level when recording.
Tape is playing back, but no sound is	Ö Faulty connection between deck and	Ö Check and secure connections.
heard.	stereo amplifier/receiver.
Excessive noise.	Ö Head is dirty.	Ö Clean head.
	Ö Head is magnetized.	Ö Demagnetize head with head
	Ö Worn out or poor quality tape.	demagnetizer.
	Ö Connection(s) improperly made.	Ö Change to better tape.
	Ö Affected by external electrical noise.	Ö Check input and output connections
		and reinsert properly.
		Ö Move deck away from electrical
		appliances (TV, fluorescent light,
		electric blanket, etc.).
Excessive wow (wavering of the	Ö Dirty capstan, pinch roller, etc., or poor	Ö Clean capstan and pinch roller, or
sound).	tape.	change to better tape.
	Ö Tape is wound unevenly.	Ö Rewind tape.
Tape stops in the middle of recording	Ö Slack tape, or tape spillage wound	Ö Insert pencil in hole in cassette shell
or playback.	around capstan.	and turn to take up slack.
Fails to record.	Ö REC LEVEL control is set to too low.	Ö Adjust REC LEVEL control.
	Ö Protective tabs are broken off.	Ö Change tape or cover protective hole
		with adhesive tape.
Search does not operate correctly.	Ö Blank section is too short.	Ö Blank sections must be at least 4
		seconds long.
	Ö Recorded section has low-level portions.	Ö No remedy
	Ö Conversation, etc. has been recorded.	Ö No remedy
High frequencies in the playback	Ö Dolby NR-recorded tape is played back	Ö Play back in appropriate Dolby NR
sound are emphasized and unpleasant	in OFF position.	position.
to listen to, and noise level (hiss) is
also high.

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