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Samsung EKGC200ZKAXA, EKGC200ZWAXA user manual Appendix, Troubleshooting

Models: EKGC200ZWAXA EKGC200ZKAXA

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

The subject’s eyes appear red

Red eyes occur when the subject’s eyes reflect light from the camera flash. Set the flash option to Auto & red-eyeor Red-eye fix. (p. 83)

Photos have dust spots

If dust particles are present in the air, you may capture them in photos when you use the flash.

•Turn the flash off or avoid taking photos in a dusty place.

•Adjust the ISO sensitivity. (p. 78)

Photos are blurred

Blurring can occur if you take photos in low-light conditions or hold the device incorrectly.

•Half-press the Shutter button to ensure the subject is focused.

•Set the image stabiliser option.

•Use a tripod to prevent your device from shaking.

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Samsung EKGC200ZKAXA, EKGC200ZWAXA user manual Appendix, Troubleshooting

Contents

EK-GC200 About this manual Instructional icons Copyright Trademarks Incompatible applications Health and safety information Do not disassemble or attempt to repair your devicePrevent damage to subjects’ eyesight Do not use your device while it is charging Protect the device, battery and charger from damageAvoid interference with pacemakers Handle and dispose of the device and charger with care Do not use your device outdoor during a thunderstorm Use the battery only for its intended purpose Disconnect the charger from the wall socket when not in useDo not touch the flash while it fires Keep cards with magnetic strips away from the device case Never use a damaged battery, or memory cardDo not drop or subject the device to strong impacts Do not place the device in or near magnetic fields Do not use your device near other electronic devices Avoid interference with other electronic devicesUse your device in the normal position Do not expose the device to heavy smoke or fumes Turn off the device in potentially explosive environments Keep your device dryStore your device only on flat surfaces Do not use your device with the flap open Use caution when exposed to flashing lightsProtect your hearing and ears when using a headset Reduce the risk of repetitive motion injuries Allow only qualified personnel to service your device Use caution when using the device while walking or movingInstall devices and equipment with caution Do not short-circuit the charger or the device Data transference and your responsibilities Table of Contents Media Travel & local Getting started Device layout Buttons Package contents Installing the battery Removing the battery Charging the battery Checking the battery charge status Reducing the battery consumption Inserting a memory card Removing the memory card Attaching a hand strap Formatting the memory card Adjusting the volume Turning the device on and off Switching to silent mode Indicator icons BasicsIcon Meaning Using the touch screen Finger gesturesTapping Tapping and holding DraggingDouble-tapping Control motions FlickingPinching Rotating the screen Tilting Panning to move Panning to browse Sweeping Covering Quick setting panel Notifications Home screen Rearranging items Adding a new panel Setting wallpaperRearranging panels Moving a panel Opening an application Using applicationsUsing widgets Opening from recently-used applications Applications screen Installing applicationsUninstalling applications Rearranging applications Entering text Using the Samsung keyboardHelp Sharing applications Changing the keyboard layout Entering text by voiceCopying and pasting Entering uppercase Joining Wi-Fi networks Connecting to a Wi-Fi networkTurning Wi-Fi on and off Adding Wi-Fi networks Adding accounts Setting up accountsUsing the NFC Feature Tag & Go Removing accounts Turning on the remote viewfinder feature Transferring filesTransferring photos or videos Connecting with Samsung Kies Connecting as a media deviceDevice MTP Setting a password Setting a patternSetting a PIN Securing the device Upgrading over the air Upgrading the deviceUnlocking the device Upgrading with Samsung Kies Learning the preview screen Camera Basic functionsLaunching Camera Camera etiquette Learning icons Closing Camera Taking photos Taking videos Viewing photos and videos Auto focus and auto exposureZooming in or out Taking photos or videos with voice commands Taking photos or videos with filter effects Changing shooting options quickly Reducing camera shake Detecting eye blinking Using face detectionTaking a smile shot → → →Face detection →Smile shot Tips for taking clearer photos Holding the camera correctlyHalf-pressing the Shutter button Reducing camera shake Keeping the subject in focus Using the focus lock When taking photos in low-light conditions When subjects are moving rapidly Auto Tap Mode →AutoCamera Shooting modes Smart Beauty face Smart mode suggestSelfie alarm Best photo Continuous shot Tap Mode →Smart →Continuous shotTap Mode →Smart →Best face Best face Landscape Colour bracketKids shot Dawn Food Tap Mode →Smart →Party/IndoorMacro Party/Indoor Action freeze Tap Mode →Smart →Action freezeTap Mode →Smart →Rich toneHDR Rich toneHDR Tap Mode →Smart →Panorama Panorama Tap Mode →Smart →Waterfall Waterfall Animated photo Tap Mode →Smart →Animated photoTap Mode →Smart →Drama Drama Eraser Sound & shotInterval Silhouette SunsetNight Fireworks Tap Mode →Smart →FireworksTap Mode →Smart →Light trace Light trace Program mode Adjusting major shooting optionsExpert Aperture priority mode Shutter priority mode Manual mode User mode My modes Camera Shooting options and settings Customising shooting optionsEV brightness ISO sensitivity Examples WB light source Customising preset white Balance options Drive mode Metering Photo size Save as User modeAdjust image Quality Timer Flash Focus AF areaOne touch shot Face detection AE Bracket set OIS anti-shake Video recording options Camera settings Sharing options Camera Shooting options and settings Gallery Viewing images using the motion featureMedia Viewing images Playing videos Trimming segments of a videoEditing images Deleting files Modifying imagesFavourite files Sharing files Setting as wallpaper Using Tag BuddyTagging faces Paper Artist Video Deleting videosSharing videos Using Popup Video player Video EditorCreating videos Splitting videos Story AlbumInserting text in a video Applying effects to a video Creating story albums Creating albums from GalleryCreating albums by tag information Viewing story albums Tap the image of the page in an album Creating albums with recommended photos Setting your home citySetting a minimum number of photos Creating an event or travel album Xtremera Capturing star trails Highlighting subjects MusicHighlighting subjects or capturing moving lights Capturing light trails Playing music Creating playlists YouTube Watching videosUploading videos Communication ContactsManaging contacts Moving contacts Searching for contactsDisplaying contacts Moving contacts to Google Importing contacts Importing and exporting contactsFavourite contacts Exporting contacts Adding contacts to a group Contact groupsBusiness card Managing groups Setting up email accounts Sending messagesSending scheduled messages Google Mail Reading messages Labels Hangouts Google++ Photos ChatON Web & network Internet Links ChromeHistory Sharing webpages Bluetooth Syncing with other devices Pairing with other Bluetooth devices Samsung LinkSending and receiving data Managing contents on a web storage service Sending filesPlaying files on a remote device Group Play Creating a group for Group Play Using additional features in a Group Play session Joining Group Play Application & media stores Play Store Samsung Apps Play Books Play Newsstand Play MoviesPlay Music Play Games Utilities MemoComposing memos Browsing memos Inserting multimedia files or a voice recording→Export Viewing a memo To create a folder, tap →Create folder Planner Creating events or tasks Searching for events Syncing with Google CalendarChanging calendar type Deleting events Syncing with the Samsung account DropboxCloud Backing up or restoring data Uploading files DriveSyncing with Dropbox Viewing files Alarm Setting alarmsClock Stopwatch TimerWorld clock Desk clock Calculator Voice Searching the device GoogleVoice Search Search scope My Files Managing filesAdding shortcuts to folders Downloads Searching for locations Travel & localMaps Getting directions for a destination Wi-Fi SettingsAbout Settings Setting Wi-Fi sleep policy Wi-Fi Direct BluetoothSetting Network notification Data usage Nearby devices Flight modeMore networks Smart network Lock screen Screen modeMy device Display Accessory Blocking modeHands-free mode Sound Accessibility Text-to-speech options Language DefaultLanguage and input Samsung keyboard Google voice typing Voice recogniserVoice search Motion Text-to-speech optionsPointer speed Voice control Backup and resetAccounts Add account Location services MoreSecurity Battery PowerApplication manager Date and time Google SettingsStorage About device Troubleshooting Appendix When the flash is not functional When the flash fires unexpectedly Internet is often disconnected Battery depletes faster than when first purchased Photo quality is poorer than the preview Your device cannot find your current location Using or storing the device Inappropriate places to use or store the device Using the device with caution in humid environments 159 160 About the battery Use only Samsung-approved batteries Guidelines for charging the battery Disposal guidelines Protect batteries, chargers, and memory cards from damage Malware and viruses Handle and dispose of batteries and chargers with care Cleaning the device 165