Wireless DCP Owner’s Manual 25
6. Troubleshooting
No Wi-Fi available
The error message on the left is displayed when the smart device is
not connected to a Wi-Fi access point or Wi-Fi is turned off. For
details regarding Wi-Fi settings, refer to Section 2. Getting Started
and Section 3.2 iOS Device. You should also ensure that the IP
addresses of the router and DNS have been set as connection will
be periodically lost if it is not.
Failed to establish connection
The error message on the left may be displayed as a result of incor-
rect network settings on the smart device. Ensure that the MTX pro-
cessor’s network settings match those in Wireless DCP. For details
regarding these settings, refer to Section 3.1 MTX Processor Net-
work and Section 3.2 iOS Device. This error message may also be
displayed if the selected MTX processor is not turned on or is
already connected to a different smart device.