Wireless DCP Owner’s Manual 26
6. Troubleshooting
Connection has been lost
The error message on the left will be displayed if the selected MTX
processor is turned off or the smart device is moved out of Wi-Fi
range. If connection is lost when the iOS device is locked, this mes-
sage will be displayed when it is unlocked. In such a case, tap Re-
connect to reconnect to the MTX processor, and continue control-
ling it.
If this message occurs frequently, we recommend that you set the
iOS device’s auto-lock time to 5 Minutes or Never as follows.
1. Go to Settings on your iOS device.
2. Tap General.
3. Tap Auto-Lock and select 5 Minutes or Never.
Preset has no setting
The error message on the left will be displayed if Wireless DCP set-
tings have not been associated with an MTX processor preset. For
details on how to make the corresponding settings, refer to the MTX
Editor Owner’s Manual.