Troubleshooting
Owner’s Manual 53
English

While using the mixer

■No sound is heard, or the sound is too faint.
•The cable that connects the mixer and the external
device may be damaged.
• Make sure that a signal from an external device or
the DAW is being sent to the n8/n12's input.
•The volume of all connected tone generators and
playback devices must be set to an appropriate level.
• The gain must be set to an appropriate level.
• If you are connecting a condenser microphone,
the Phantom [+48V] switch must be turned on.
•If you are connecting an electric guitar, make sure
that it is connected to an input jack that supports
Hi-Z, and that the [Hi-Z] switch is turned on.
• Make sure that the INSERT I/O connectors are
connected properly.
•Make sure that each channel [ON] switch is turned
on.
• Is the [ST] switch of each channel turned on
(assignment to the STEREO bus = enabled)?
• Each input channel fader must be raised to an
appropriate level.
• The [CONTROL ROOM LEVEL] knob and the [C-R
PHONES] knob must be set to an appropriate level.
• Make sure that the speakers or headphones are
connected correctly.
• Make sure that the power to your amplifier and
other external devices is turned on.
• Make sure that the volume between monitor
speakers is well-balanced.
■Sound is distorted.
•The cable that connects the mixer and the external
device may be damaged.
• The gain must be set to an appropriate level.
• If high-level signals are being input, the
corresponding channel [PAD] switches must be
turned on.
• The [Drive] control for the compressor may be set
excessively high. Set the control to an appropriate
level.
• The EQ gain may be set excessively high. Set the
control to an appropriate level.
• The faders for an input channel, stereo input
channel, or stereo output channel may be raised
excessively. Set all faders to an appropriate level.
■Noise.
• There may be a noise-producing device (such as
a device containing a power inverter, etc.) near
the cables. Move all cables away from any
possible sources of noise.
■Cannot use the built-in digital reverb.
• Be sure to adjust the input channel [REVERB]
control to send the signal to the built-in digital
reverb.
•Make sure that the output from the digital reverb is
appropriately assigned.
• The REVERB [LEVEL] control must not be set to
“0.”

While using the mixer with a computer

■No sound is heard, or the sound is too faint.
• The volume settings within your application must
be set to appropriate levels.
•Make sure that the driver (Connection Manager) is
enabled. (The driver icon should be blue.)
(Windows) Right-click the driver icon on the task
bar then select [ON].
(Macintosh) Click the driver icon on the status
menu, then select [Connection Manager] → [ON].
■The sound is distorted.
• Make sure that audio was recorded at an
appropriate level.
■Noise is heard in the computer audio
• The IEEE 1394 cable may be damaged. Cables
that do not satisfy IEEE1394 (S400) standards may
cause noise.
• There may be a noise-producing device (such as
a device containing a power inverter, etc.) near
the IEEE1394 cable. Move all cables away from
any possible sources of noise.
• Make sure your computer satisfies the system
requirements.
• Make sure that the latency setting of the driver is
appropriate.
• Make sure that the sampling frequency is
appropriate. A high sampling frequency may be
the cause of noise, depending on the computer’s
capacity and speed.
• If your computer’s hard disk is slow, problems
may occur during recording and playback.
• Try increasing the computer’s memory capacity.
• Quit all applications that are running in the
background, when you use the n8/n12 with the
computer. If such software is running, driver
operation may become unstable and create noise.
• (Windows) Some Intel mobile CPUs feature EIST
(SpeedStep) technology. If you are using the n8/
n12 along with such a computer, disable the EIST
(SpeedStep) technology function. Most computers
allow you to disable this in the BIOS. For more
Troubleshooting