TROUBLESHOOTING
Q2: A problem in the communication audio
Problem | Cause | Remedy |
The audio from the other unit cannot | The microphones are muted on the other |
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be heard. | unit. |
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The audio is interrupted. | Audio connection cables are disconnected or | Connect the audio connection cables |
| connected improperly. | securely. |
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| USB cable is disconnected or connected | Connect the USB cable securely. |
| improperly. |
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| The USB cable is not connected properly. | Check that the USB cable is connected |
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| firmly. |
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The unit generates feedback noises. | The unit is located against a wall. | Locate the unit at a certain distance from a |
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| wall. |
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| An object is placed near this unit. | Avoid placing an object in front of the |
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| microphones. |
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| This unit is used in a room with high | Place objects with high sound absorbance in |
| reverberation. | the room by avoiding the positions in front of |
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| the microphones. |
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| Avoid talking at a loud voice to reduce |
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| reverberations. |
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