163
PSR-2100/1100
Troubleshooting

Problem Possible Cause and Solution

•The PSR-2100/1100 does not turn on; there
is no power.
Make sure that the PSR-2100/1100 has been plugged in properly (page 16).
•A click or pop is heard when the power is
turned on or off.
This is normal when electrical current is applied to the instrument.
• Noise is heard from the PSR-2100/1100’s
speakers.
Using a mobile phone in close proximity to the PSR-2100/1100 may produce
interference. To prev ent this, turn off the mobile phone, or use it further away from
the PSR-2100/1100.
• The display is too bright or too dark to read. The brightness of the display may be affected by the surrounding temperature;
try adjusting the contrast (page 17).
•The keyboard volume is low compared to that
of the Auto Accompaniment or song playback.
The overall keyboard volume or the independent volume level of the keyboard
part may be set too low. Raise the MAIN/LAYER/LEFT volume voices or lower
the STYLE/SONG volume in the BALANCE display (page 64).
• The volume of the Auto Accompaniment or
song playback is low compared to that of the
keyboard.
The volume level of one or more accompaniment parts or song channels is set
too low. Raise the part or channel level(s) in the appropriate MIXER display
(page 125).
• The overall volume is low, or no sound is
heard.
• The Master Volume is set too low; set it to an appropriate level with the
[MASTER VOLUME] dial.
• The volume of the individual parts may be set too low. Raise the volume of
MAIN, LAYER, LEFT, STYLE, and SONG in the BALANCE display (page 64).
•Make sure the desired channel is set to ON (page 64, 81).
• Headphones are connected, disabling the speaker output. Unplug the
headphones.
•Make sure the Local Control function is set to ON (page 148).
• Not all simultaneously-played notes sound. You may be exceeding the maximum polyphony of the PSR-2100/1100. When
this happens, the earliest played notes will stop sounding, letting the latest
played notes sound. See page 165 for information on the maximum polyphony.
• Accompaniment style or Song playback does
not start.
• MIDI Clock may be set to “EXTERNAL.” Make sure this is set to “INTERNAL”
(page 149).
• Make sure to press the appropriate [START/STOP] button. To play an
accompaniment style, press the STYLE [START/STOP] button (page 64); to
playback a song, press the SONG [START/STOP] button (page 79).
• “New Song” (a blank song) has been selected. Make sure to select an
appropriate song in the SONG display (page 79).
• The song has been stopped at the end of the song data. Return to the
beginning of the song by pressing the [TOP] button (page 81).
• The Multi Pads do not play back, even when
one of the MULTI PAD buttons is pressed.
MIDI Clock may be set to “EXTERNAL.” Make sure this is set to “INTERNAL”
(page 149).
• Only the rhythm channel plays. Make sure the Auto Accompaniment function is turned on; press the [ACMP]
button.
• The accompaniment style does not start,
even when Synchro Start is in standby
condition and a key is pressed.
You may be trying to start accompaniment by playing a key in the right hand
range of the keyboard. Make sure to play a key in the left-hand (accompaniment)
range of the keyboard.
•The desired chord is not recognized or output
by the auto accompaniment.
•You may not be playing the correct keys to indicate the chord. Refer to “Chord
Types Recognized in the Fingered Mode” (page 66).
•You may be playing the keys according to a different fingering mode, and not
the one currently selected. Check the accompaniment mode, and play the
keys according to the selected mode (page 65).
•An unexpected result or malfunction occurred
during an operation.
If, during execution of an operation, you simultaneously press three or more
buttons that are unrelated to the operation or normal procedure, unexpected or
unusual results may occur.
•Auto accompaniment chords are recognized
regardless of the split point or where chords
are played on the keyboard.
This is normal if the fingering mode is set to “Full Keyboard” or “AI Full Keyboard.”
If either of these is selected, chords are recognized over the entire range of the
keyboard, irrespective of the split point setting. If desired, select a different
fingering mode (page 65).