Z Microsystems 18 manual Replacing Parts, Providing Feedback

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Support

REPLACING PARTS

If the Z Microsystems Technical Support Engineer determines that the product needs to be replaced, a Customer Service Representative will issue a Return Material Authorization (RMA) number and return address.

A RMA number is required to return a product to Z Microsystems, regardless of the reason for the return.

The following information is required when returning Z Microsystems products:

1. Model number

2. Serial number

3. Customer ship-to address and any special shipping require- ments

4. Specific and detailed descrip- tion of the problem

5. P.O. Number if out of warranty

PROVIDING FEEDBACK

We value your feedback on our products, their performance, any problems and constructive suggestions. Please send such productive informa- tion in writing to:

Z Microsystems

Customer Service

5945 Pacific Center Blvd.

Suite 509

San Diego, CA 92121-4309

or

http://www.zmicro.com

E-Mail: support@zmicro.com

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Doc# 27-0004UM Issued 10/00 Rev 1.2 04/02/02

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Z Microsystems 18 manual Replacing Parts, Providing Feedback