SOMETHING NOT WORKING
If the appliance is not working correctly, please carry out the following checks, before contacting your local Service Force Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
Symptoms |
|
| Solutions |
The hob hotplate does not heat up | Check: |
| |
| - that | the unit is connected and the electrical | |
|
| supply is switched on | |
| - the mains fuse has not blown | ||
| - the correct control knob has been turned. | ||
|
|
| |
The hotplate is not giving satisfactory results | Check: |
| |
| - the hotplate is clean and dry | ||
| - | the | pan is the correct size for the hotplate |
| - | the | pan has a flat base |
| - the setting is correct for the type of cooking. | ||
|
|
| |
The oven does not come on | Check: |
| |
| - check if a cooking function/temperature has | ||
|
| been selected correctly | |
| - the socket switch or the switch from the mains | ||
|
| supply to the cooker are ON. | |
|
|
| |
It takes too long to finish the dishes, or they | Check: |
| |
are cooked too fast | - the temperature may need adjusting | ||
Steam and condensation settle on the food | - refer to the contents of this booklet, especially to | ||
and the oven cavity |
| the chapter “Using the Oven”. | |
| - Leave dishes inside the oven no longer than 15- | ||
|
| 20 minutes after the cooking is completed. | |
If after these checks, the appliance still does not operate correctly, contact your local Service Force Centre. When you contact the Service Force Centre you will need to give the following details:
1.Your name, address and post code.
2.Your telephone number
3.Clear and concise details of the fault
4.The model and serial number of the appliance (found on the rating plate*)
5.The purchase date
* The rating plate can be found on the lower left hand corner of the front frame of the cavity.
Please note that a valid purchase receipt or guarantee documentation is required for in- guarantee service calls.
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