SOMETHING NOT WORKING

If, having followed these instructions carefully, your cooker hood fails to work properly please carry out the following checks.

Symptom

Solution

 

 

 

The cooker hood will not start

Check the hood is connected to the `

 

 

electricity supply.

 

Make sure the switch is in the ‘ON’

 

 

position.

The cooker hood is not working effectively

Check the fan speed is set high enough

 

 

for the task.

 

Check the grease filter is clean.

 

Check the kitchen is adequately vented to

 

 

allowthe entry of fresh air.

 

If set up for recirculation, check that the

 

 

charcoal filter is still effective.

 

If set up for extraction, check that the

 

 

ducting outlets are not blocked.

 

 

 

The cooker hood has switched off during

Check the safety cut-out device has been

operation

 

tripped.

 

Turn off the hob and then wait for the

 

 

device to reset.

 

 

 

If after all these checks, the fault persists, contact your local Service Force Centre, quoting the model number and serial number.

Please not that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not mechanical or electrical breakdown.

SERVICE AND SPARE PARTS

If you require an engineer or spare parts contact your local Service Force Centre by telephoning:

08705 929929

Your telephone call will be routed to your local Service Force Centre.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at: - www.serviceforce.co.uk

For general assistance with your appliance or for further information on Zanussi products please contact our Customer Care Department at the address below or visit our website at: - www.zanussi.co.uk

Customer Care Department

Zanussi

55-77 High Street

Slough

Berkshire

SL1 1DZ

Telephone: 08705 727 727*

*calls to this number may be recorded for training purposes.

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Zanussi ZHC960 manual Something not Working, Service and Spare Parts, Symptom Solution