Guarantee / Customer care

Standard guarantee conditions

We, Electrolux, undertake that if within 12 months of the date of the purchase this Electrolux appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:

•The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.

•The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's instructions.

•The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.

•Electrolux Service Force Centre must undertake all service work under this guarantee

•Any appliance or defective part replaced shall become the Company's property.

•This guarantee is in addition to your statutory

and other legal rights.

Exclusions

•Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.

•Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom.

•Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.

•Products of Electrolux manufacturer that are not marketed by Electrolux

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning

0870 5 929 929

Your telephone call will be automatically routed to the Service Force Centre covering your postcode area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at

www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading "Troubleshooting"

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and postcode. 2.Your telephone number.

3.Clear concise details of the fault.

4.The model and Serial number of the appliance (found on the rating plate).

5.The purchase date.

Please note a valid purchase receipt or guarantee documentation is required for in guarantee service calls.

Customer Care

For general enquiries concerning your Electrolux appliance, or for further information on Electrolux products please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.electrolux.co.uk

Customer Care Department

Electrolux Major Appliances

Addington Way

Luton

Bedfordshire, LU4 9QQ

Tel: 08705 950 950 (*)

(*) Calls may be recorded for training purposes

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Zanussi ZKG5020 manual Guarantee / Customer care, Standard guarantee conditions
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ZKG5020 specifications

The Zanussi ZKG5020 is a stylish and efficient built-in gas hob designed to elevate your cooking experience. This contemporary appliance features a sleek aesthetic, complementing modern kitchen designs while offering a range of practical features that enhance functionality.

One of the standout features of the Zanussi ZKG5020 is its high-efficiency burners. With gas burners designed to deliver rapid heat, cooking times are significantly reduced, allowing you to prepare meals quickly and effectively. The hob includes a range of burner sizes, making it versatile enough to accommodate anything from simmering sauces to boiling pasta or frying meats. The powerful wok burner is particularly notable, delivering high heat for stir-frying and other intensive cooking methods.

The temperature control on the ZKG5020 is precise and responsive, providing you with the flexibility to adjust the heat according to your cooking requirements. Whether you’re looking for a gentle simmer or a full boil, this hob allows you to achieve your desired results with ease.

Safety is a paramount consideration in the design of the Zanussi ZKG5020. It incorporates an automatic ignition system that lights the burners quickly and reliably. Additionally, each burner features a flame failure safety device, which automatically cuts off the gas supply if the flame goes out, ensuring peace of mind while cooking.

The surface of the hob is made from durable materials, designed to withstand the rigors of daily use. The stainless steel finish not only contributes to a modern look but also makes cleaning after cooking straightforward. The removable enamel supports provide stability for pots and pans while being easy to maintain.

Moreover, the Zanussi ZKG5020 is designed for convenient installation, featuring a built-in design that seamlessly integrates into your kitchen worktop. Its dimensions make it suitable for various kitchen layouts, maximizing the efficient use of space.

In summary, the Zanussi ZKG5020 is an excellent choice for home cooks who value style, efficiency, and safety. With its modern design, high-performance burners, and user-friendly features, it promises to enhance any culinary experience, making it a worthy addition to contemporary kitchens.
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