Troubleshooting

Maintenance must only be carried out by a competent/qualified person. Do not try to alter/modify the appliance yourself, as this could be dangerous.

We recommend that your appliance has an annual gas safety check carried out by our approved service organisation.

Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one that you can solve yourself without the expense of a service call.

In-guarantee customers should make sure that the checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for in-guarantee service calls.

PROBLEM

The grill, ovens and timer do not work.

The grill and top oven work but the main oven does not.

The timer does not work.

The cooling fan does not work.

The oven is not cooking evenly.

The oven light fails to illuminate.

The oven temperature is too high or too low.

POSSIBLE SOLUTION

Check that the appliance has been wired in to the appliance supply and is switched on at the wall. Check that there is not a problem with your gas supply.

You can do this by making sure the other gas appliances such as central heating or gas fires are working.

Check that the main appliance fuse is working. If you have checked the above:

Allow the appliance to cool for a couple of hours. The appliance should now be working normally. Check that the time of day has been set on the clock.

Check that the instructions for the operation of the timer are being closely followed.

Check that there is not a problem with your electricity supply.

Check that the appliance is correctly installed and is level.

Check that the recommended temperatures and shelf positions are being used.

The oven light bulb may need replacing.

Check that the recommended temperatures and shelf positions are being used. Be prepared to adjust the temperature up or down slightly to achieve the results you want.

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Zanussi ZKG6020 user manual Troubleshooting, Problem

ZKG6020 specifications

The Zanussi ZKG6020 is a standout appliance in the realm of cookers, designed to fulfill the needs of modern kitchens while combining functionality with style. This electric cooker presents a perfect blend of technology, efficiency, and simplicity, making it an ideal choice for both novice cooks and culinary enthusiasts.

One of the main features of the Zanussi ZKG6020 is its spacious oven capacity, offering ample room to cook multiple dishes simultaneously. With a 60cm width, it fits comfortably in standard kitchen spaces. The oven's interior is designed to facilitate even heat distribution, ensuring that every meal is cooked uniformly. The double-glazed oven door not only keeps the heat inside the oven but also allows users to monitor their cooking without losing heat.

The Zanussi ZKG6020 features a four-zone electric hob, providing flexibility for various cooking needs. The hob is equipped with easy-to-use controls, allowing users to adjust the heat levels quickly and precisely. Furthermore, the ceramic surface is designed for easy cleaning, as spills can be wiped away effortlessly.

A highlight of this cooker is its integrated grilling function. This technology enables users to achieve that perfect grilled texture on meats and vegetables, enhancing flavor without the fuss of using a separate grill. Additionally, the oven includes a fan-assisted cooking option, which ensures consistent and efficient cooking by circulating hot air throughout the oven cavity. This feature not only reduces cooking times but also allows for multi-level cooking, where dishes can be prepared on different shelves.

Energy efficiency is another characteristic of the Zanussi ZKG6020. It boasts a respectable energy rating, promoting sustainable cooking practices while saving on utility bills. The timer function is particularly handy, allowing users to set cooking times with precision, which is ideal for bustling kitchen environments.

Safety is paramount, and the Zanussi ZKG6020 incorporates several safety features. These include a flame failure device and an automatic shut-off function, which provide peace of mind during cooking.

Overall, the Zanussi ZKG6020 is a well-rounded electric cooker that combines essential cooking features with advanced technologies. Its design and functionalities cater to a wide range of culinary needs, making it a reliable choice for any contemporary kitchen.