What to do ...
If the hob does not function correctly, please carry out the following checks, as it may be something you can remedy yourself.
... if the cooking zones will not function?
Check, whether
Dthe main fuse has failed.
Dthe appliance is correctly switched on.
Dthe safety cut off has operated.
Dthe control lamps of the control panel are lighting.
Dthe corresponding cooking zone is switched on.
Dthe cooking zones are set for cooking as desired.
... if cooking zones cannot be switched on/off?
Check, whether
Dthe control panel is locked.
Da period of more than 10 seconds has elapsed between pressing the on/off switch and selecting a cooking zone.
Dthe touch controls are entirely or partly covered by liquid or by a wet cloth.
... if the whole indicator section for residual heat,
except 
, will fail all of a sudden?
Check, whether
Dthe ON/OFF touch control 
was accidentally touched.
Dthe touch controls are entirely or partly covered by liquid or by a wet cloth.
Dthe safety cut off has operated.
Dthere was a power cut for a short while.
... if the displays suddenly go out?
Check, whether
Dthe fuse has failed.
Dthere has been a power cut.
Dthe setting operation was correctly made.
... if after cooking zone switch--off the display will
not show or | for residual heat? |
Check, whether
Dthe cooking zone has only been in operation for a short while, and is therefore not hot enough.
... if a cooking zone cannot be switched on?
Check, whether
Dthe 
is switched on.
... if all displays (inclusive of residual heat indica- tor 
) go out during cooking?
DThe overheating protection of the electronic con- trols has blocked the use of the hob. Once the cooking zone has cooled down it can be operated again.
... if the display 
flashes?
If the hob has been used at a high setting for a long period of time, the overheating protection of the electronic control will become active and the front left cooking zone will become inoperable. This occurs to prevent damage to the electronic controls. The front left cooking zone will operate
again once the appliance has cooled down and 
is no longer in the display. The front right and rear cooking zones can still be operated during this time.
... if the display 
lights up?
Check, whether
Dthe touch controls are entirely or partly covered or contaminated by liquid or by a wet cloth.
DClean the ceramic glass surface and wipe it dry.
DIf after switching the appliance back on, the dis-
play still shows 
. Contact your local Service Force Centre.
... the cooking zone automatically switches back to setting 7 during cooking?
DBecause the temperature is too high, the electro- nic control thermal cutoff has triggered an auto- matic reduction of the cooking setting. You can in- crease the cooking setting again, after the cookuing zone has cooled down. If you try to in- crease the setting again and the display flashes, this means that it is not yet possible to carry out the desired increase, because the appliance is still too hot.
If after carrying out the above checks your appliance is still faulty, disconnect from the mains supply and con- tact your local Service Force Centre.
In guarantee customers should ensure that the above checks have been as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any
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