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| Appendix A - Troubleshooting |
Troubleshooting Media Handling | |||
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Problem |
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| Solution or Reason |
| Label Dispenser | ||
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| 1. | Make sure |
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| 2. | The |
Printing continues between |
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| dirty. Remove any scraps or dust. |
| 3. | Continuous media may be set. Verify | |
labels. |
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| form length setting through program- | |
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| ming Q command. See the EPL2 pro- |
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| grammer's manual. |
Prints one label and stops. |
| 1. | Verify the quantity has been correctly |
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| set. | |
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| Cutter Operation | ||
Blade cuts through labels |
| 1. | Verify form length setting through pro- |
instead of cutting liner |
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| gramming. | |
between labels. |
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| 1. | Unplug power and interface cables. Use |
Media jammed in cutter. |
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| tweezers to remove scraps from cutter |
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| opening. |
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| 1. | Use programming C command to cycle |
Media fails to cut direct |
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| cutter several times without media to |
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| perform a | |
thermal paper or label liner. |
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| programmer's manual. | |
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| 2. | Cutter must be replaced. |
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