Appendix A - Troubleshooting
Preparing Media,
Paper, and Labels
Before Loading
During shipment, the outside length of media may become dirty when handled or dusty when stored. A preparation before loading media makes sure both the print head and platen stay cleaner for more time.
Label Rolls
Find the tape and pull off both labels held by the tape
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Tag Stock Rolls
Find the tape and detach the bottom tag
You must avoid dragging adhesive or dirty media between the print head and platen. Such an occurance damages the print head and is not covered under your warranty.
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