Zebra )300 User’s Guide

Troubleshooting Modes

Printing a Configuration Label. To print out a listing of the printer’s current configuration (configuration label), refer to Table 1, “Feed Key Troubleshooting Modes,” on page 14.

Figure 5: Configuration Label (Sample)

Calibration. If the printer is exhibiting unusual symptoms, such as skipping a label, you may need to recalibrate the printer. See “Calibration” on page 15.

Resetting to Factory Default Values. Resetting the printer to the

factory defaults might solve some problems. For instructions, refer to Table 1, “Feed Key Troubleshooting Modes,” on page 14.

Communications Diagnostics. If you suspect problems in transferring data between the computer and printer, you may want to put the printer in the Communications Diagnostics mode. In this mode, the printer prints the ASCII characters and their corresponding hexadecimal values for any data received from the host computer. For instructions, refer to Table 1, “Feed Key Troubleshooting Modes,” on page 14. A typical printout is shown in Figure 6.

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