
Troubleshooting
LCD Control Panel Indicators
The top of the display shows several icons which indicate various printer functions. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart to resolve the problem.
Status Icon | Condition | Indication | Ref. to Topic # | |||
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| Steady | Bluetooth Link established | n/a | |
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| Flashing | Transmitting/Receiving | n/a | |
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| Off | No Bluetooth Link | 6 | |
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| Steady | 802.11x RF Link established | n/a | |
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| Off | No 802.11x RF Link | 6 | |
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| Flashing | Low Battery | 3, 6, 7 | |
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| Flashing | Head latch not closed | 9, 11 | |
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| Flashing | Indicates Printing activity | n/a | |
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| Steady | data processing in process | 8 | |
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| Flashing | Out of Media | 9,11 | |
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Blank Screen | n/a | No application | 1,13 | |||
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Troubleshooting Topics
1.No power
•Check that battery is installed properly.
•Recharge or replace battery as necessary. (Always dispose of used batteries properly. Refer to Appendix D for more information on proper battery disposal.)
2.Media does not feed:
•Ensure Media Cover is properly closed and latched.
•Check media supports for any binding.
3.Poor or faded print or flashing
icon:
•Clean print head.
•Check battery and recharge or replace as necessary.
•Check quality of media.
continued
55
RW Series User Guide