Zenith J3W41321A Troubleshooting, English, Check sound adjustments Volume and Mute, shown in your

Troubleshooting

Use the following check list for troubleshooting when you have problems with your TV. Consult your local dealer or service outlet if problems persist. Be sure all connections are properly made when using with other units.

SYMPTOMS POSSIBLE SOLUTIONS

•Make sure the power cord is plugged in. TV does not • Try another AC outlet.

operate. • Power is off, check fuse or circuit breaker.

•Unplug unit for an hour, then plug it back in.

•Station or CABLE experiencing problems,

Poor sound	tune to another station.
or no sound.	• Check sound adjustments (Volume and Mute).
	• Check for sources of possible interference.
	• Station or CABLE experiencing problems,
	tune to another station.
Poor picture	• Make sure channels are set into memory.
	• Check antenna or CABLE connections,
or no picture.
	adjust antenna.
	• Check for sources of possible interference.
	• Check picture control adjustments.
	• Station or CABLE experiencing problems,
Poor	tune to another station.
reception on	• Make sure channels are set into memory.
some	• Station is weak, adjust antenna to receive
channels.	desired station.
	• Check for sources of possible interference.
	• Station or CABLE experiencing problems,
	tune to another station.
Poor color or	• Make sure channels are set into memory.
	• Check picture control adjustments.
no color.	• Check antenna or CABLE connections,
	adjust antenna.
	• Check for sources of possible interference.
	• Station or CABLE experiencing problems,
Picture	tune to another station.
wobbles or	• Make sure channels are set into memory.
drifts.	• CABLE company is scrambling signal.
	• Adjust antenna.
Digital
broadcast-	• Check digital signal strength.
ing screen
problem.

SYMPTOMS	POSSIBLE SOLUTIONS
	• Check all CABLE connections.
No CATV	• Set TV/CABLE menu option to the CABLE
reception.	mode.
	• Station or CABLE system problems, try
	another station.
Horizontal or	• Check antenna connections, adjust or
diagonal bars	re-direct antenna.
on screen.	• Check for sources of possible interference.
No reception	• Make sure TV/CABLE menu option is in the
above	appropriate mode.
	• If using antenna, check UHF antenna
channel 13.
	connections.
	• Batteries are weak, dead or inserted incorrectly.
	• Remote is out of range, move closer to TV
No Remote	(within 15 feet).
	• Make sure Remote is aimed at sensor.
operation.
	• Confirm there are no obstructions between
	the Remote and the TV.
	• Make sure the power cord is plugged in.
	• No broadcast on station tuned.
TV shuts off.	• Sleep Timer is set.
	• Power interrupted.
	• TV station experiencing problems or program
Closed -	tuned is not closed captioned. Try another
	channel.
Caption is
	• Check CABLE connection or VHF/UHF
not activated.
	antenna, reposition or rotate antenna.
	• Set closed caption decoder in the menu.
Display is not
shown in your	• Select proper language in the menu options.
language.

ENGLISH

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J3W41321A_En_P35-39 37 24/03/2006, 2:25 PM