Zoom 4412A/TF manual Appendix B, Troubleshooting

Appendix B

Troubleshooting

If your Zoom Wireless-G PC Card adapter is not working properly, try each of the following steps until you get it to work.

1 Make sure the adapter is firmly inserted into the laptop’s PC card slot.

2 Turn the laptop off, then on, and then check to see if the adapter is working.

3 Make sure that the adapter is not physically damaged.

4 If possible, try installing the adapter on another laptop.

5 Run the Zoom Wireless-G PC Card utility. On the Configuration tab, make sure that the SSID and Network Type settings for the Wireless-G PC Card adapter are the same as these settings for the other wireless devices in your network.

Then click the Security tab and check the security settings to make sure that the adapter has the same security settings as the other wireless devices in your wireless network. Make sure that your security key is the same – remember that the keys are case-sensitive.

6 Check your TCP/IP settings as described in Appendix A on page 34.

!If you have an Infrastructure network, it’s highly likely that you are using Dynamic Addressing (DHCP). In that case, make sure that your Zoom Wireless-G PC Card adapter’s TCP/IP setting is Obtain an IP Address Automatically.

•If you have an ad hoc network, make sure that your adapter’s TCP/IP settings specify an IP address that’s on the same subnet as the other devices in your ad hoc wireless network. For example, if the devices in your ad hoc network have IP addresses such as 10.0.0.1 through 10.0.0.8, you could use the address 10.0.0.9.

Appendix B: Troubleshooting 39