ZyXEL Communications 2WG

ZyWALL 2WG Support Notes

E04. Can I decide whether to forward or drop the HTTP response if the query to BlueCoat

data center is timed out?

Yes, you can set the policy, drop or forward, when query is timed out. The default policy is block.

E05. How to register for BlueCoat service?

Either for free trial purpose or if you get PIN code by purchasing iCard, you need to initiate registration

process from ZyXEL appliance by clicking Registration and Reports button from content Filter->

Categories page.

E06. Why can't I make registration successfully?

Since the Registration job is between ZyXEL appliance and Http://myZyXEL.com server. Please make sure

your Internet connection from ZyXEL appliance is ok first, and keep the connection between them online

during the registration process. Since once the registration is granted on the Http://myZyXEL.com server,

Http://myZyXEL.com needs to feedback the result (either Successful or Fail) to ZyXEL appliance.

E07. What services can I get with Trial Registration?

With Trial Registration, you can get Web Site Auto Categorization, and Content Filtering Report services.

E08. What types of content filter does ZyWALL provide?

ZyWALL supports three types of content filtering.

• Restrict Web Data including ActiveX, Java Applet, Cookie, Web proxy

• URL keywords blocking

• BlueCoat filter list

E09. What are the primary features of ZyXEL Content Filtering?

- Blocking or Forwarding Policy Management (ZyXEL appliance)

- Monitoring (BlueCoat)

- Real-time URL Rating (BlueCoat)

- Real-Time Reporting (BlueCoat)